black icons in win 7 64bit?

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

ushere
User
Posts: 5
Joined: Thu Sep 17, 2009 12:53 pm

black icons in win 7 64bit?

Post by ushere »

hi,

am getting black icons for .pdf's in win 7/64 bit. sometimes they'll show content, other times not. there's no rhyme or reason as to whether any particular file will show as a thumbnail or not.

worse still is i am unale to chane the default icon to a simple icon instead of having a screen full of black icons.

suggestion greatly appreciated on this otherwise fine piece of software.

leslie

btw. if i f5 each icon it will appear as a thumbnail while turning any other thumbnails present black
User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: black icons in win 7 64bit?

Post by Stefan - PDF-XChange »

Hi Leslie,

I think you are using a bit older version of the Viewer, as this bug was corrected with the latest builds. Current build is 42.4
Please use Help -Check for Updates or download from here: http://www.docu-track.com/download/PDFXVwer.zip and the previews should be fine after that.

Regards,
Stefan