Error [PDF Structure 40]: Unknown/unsupported...

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brunmac
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Posts: 2
Joined: Thu Sep 17, 2009 2:26 pm

Error [PDF Structure 40]: Unknown/unsupported...

Post by brunmac »

When I try to open certain PDF files i get this message...

Error opening document "C:\Document...":
Error [PDF Structure 40]: Unknown/unsupported security handler.

Anyone know how to get around this? Any help would be greatly appriciated.
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Ivan - Tracker Software
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Joined: Thu Jul 08, 2004 10:36 pm

Re: Error [PDF Structure 40]: Unknown/unsupported...

Post by Ivan - Tracker Software »

Hi.
Please send me any such documents to Ivan@tracker-software.com
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Ivan - Tracker Software
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Re: Error [PDF Structure 40]: Unknown/unsupported...

Post by Ivan - Tracker Software »

In the file you sent a custom security handler is used (File Open). There is a plugin for Adobe Acrobat which will allow it to handle such files, but the PDF-XChange Viewer cannot at present.

We are planning to implement a plugins system into the viewer, and maybe will support some Acrobat plugins, but for now I cannot promise this.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
brunmac
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Posts: 2
Joined: Thu Sep 17, 2009 2:26 pm

Re: Error [PDF Structure 40]: Unknown/unsupported...

Post by brunmac »

Ok thanks for the quick response... Hope this is something that can get added to viewer. I love this software and would love to implement it at my workplace.
pdfformoose
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Joined: Thu Sep 10, 2009 8:15 pm

Re: Error [PDF Structure 40]: Unknown/unsupported...

Post by pdfformoose »

Have you made any progress on implementing a plug-in for the file-open security handler?
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Paul - PDF-XChange
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Re: Error [PDF Structure 40]: Unknown/unsupported...

Post by Paul - PDF-XChange »

Hi pdfformoose,

while still in progress I do believe this should be ready in V3. If not the initial release then a later one. Don't take this as a confirmed answer though - I think we'd best wait and see what comes in V3.

hth
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com