Some PDF's won't print to HP Deskjet 1280

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Chi Sin Wolf
User
Posts: 35
Joined: Mon Jun 18, 2007 8:30 am

Some PDF's won't print to HP Deskjet 1280

Post by Chi Sin Wolf »

Hi, I have a similar problem as reported in this post.....
https://forum.pdf-xchange.com/ ... ank#p22954

I am using version: 2.0 (Build 42.4)
The problem has occured before in some instances, but is not a general problem as most documents print OK.
When I try to print the attached document to a HP Deskjet 1280, it returns a blank page. The same document prints OK on Adobe reader.
In addition, the document when opened in PDF-XChange viewer, can be succesfully printed on our other office printer which is a Konica Minolta C352.
Another interesting phenonemon is that if I print the document from PDF-XChange viewer as a pdf, not a hard copy. (Printing to printer PDF ReDirect), then open the new pdf in XChange viewer, the document now prints successfully on the HP 1280.

Anybody have any thoughts as to the root of this problem?
20090928144947911.zip
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Some PDF's won't print to HP Deskjet 1280

Post by Stefan - PDF-XChange »

Hello Chi Sin Wolf,

I have passed your problem to our Viewer Printing Department and we will investigate the issue throughly.

Regards,
Stefan