PDF-XChange Viewer Spontanouesly Disappears/Crashes in Vista

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

jeffreyeckmann
User
Posts: 6
Joined: Thu Jul 16, 2009 7:35 pm

PDF-XChange Viewer Spontanouesly Disappears/Crashes in Vista

Post by jeffreyeckmann »

I have this problem on only my desktop computer running Windows Vista Home Edition. PDF-XChange viewer randomly spontaneously disappear (I don't know whether this is technically considered "crashing"). The program just instantly disappears without a trace. It happens randomly without warning, and I lose any changes in the document I am working on. Mysterious and frustrating, and I hope to resolve this problem so I can continue using PDF-XChange Viewer.

Please help, thanks!
User avatar
Chris - PDF-XChange
Site Admin
Posts: 798
Joined: Tue Apr 14, 2009 11:33 pm

Re: PDF-XChange Viewer Spontanouesly Disappears/Crashes in Vista

Post by Chris - PDF-XChange »

Jeffery, it's the same answer as http://www.docu-track.com/forum3/viewto ... 54&p=31777 until further investigation is required.

Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com
User avatar
John - Tracker Supp
Site Admin
Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: PDF-XChange Viewer Spontanouesly Disappears/Crashes in Vista

Post by John - Tracker Supp »

Hi Jeffrey,

you are the very first user to have reported such an issue and there are now several millions - so I have to say the chances are, that it is an issue local to you and possibly specifically system related - without substantially more to go on - we are unlikely to be able to resolve or provide a reason.

Any additional info you can provide would be helpful - or maybe there are others who can confirm such behaviour ?

Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com