AD bar problems.

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wj6202
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Posts: 2
Joined: Thu Oct 29, 2009 3:45 pm

AD bar problems.

Post by wj6202 »

When I put in the reg.
Then it looks that my PDF xchange viewer can change the pdf. can make new labels, insert pages and delete pages, but there is one problem. there always ad. bars at the top of etch pages, even have the "hide AD bar" clicked.
Could you please tell me how to remove this AD bar?
I reg this software to get pro. features, not to get etch pages with such kind of AD bar!
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Chris - PDF-XChange
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Posts: 798
Joined: Tue Apr 14, 2009 11:33 pm

Re: AD bar problems.

Post by Chris - PDF-XChange »

Hi wj6202,

In the viewer please goto Help->About and thet me know what version number you are using, we are up to release 42.7 and I think if you install the latest release that will go away as I believe that is a bug that has been reported and addressed in the latest release.

Regards,
Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com
wj6202
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Posts: 2
Joined: Thu Oct 29, 2009 3:45 pm

Re: AD bar problems.

Post by wj6202 »

The version I'm using is 2.0 (build 42.7) portable version.
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John - Tracker Supp
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Joined: Tue Jun 29, 2004 10:34 am

Re: AD bar problems.

Post by John - Tracker Supp »

Can you advise please if you have a settings.dat in the installation folder ?

If so - please rename and reset your preferences as required and see if that helps.

thanks.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
Cadillakin
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Posts: 110
Joined: Thu Apr 02, 2009 12:21 am

Re: AD bar problems.

Post by Cadillakin »

wj6202 wrote:The version I'm using is 2.0 (build 42.7) portable version.
No issues here with the portable. I just installed and tested it.. The ad bar is hidden. I'm using XP Pro, SP3.
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Stefan - PDF-XChange
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Joined: Mon Jan 12, 2009 8:07 am

Re: AD bar problems.

Post by Stefan - PDF-XChange »

wj6202,

We would like to get some feedback from you to know where we are, but if you are still having problems you might want to send us your serial number at support@pdf-xchange.com (no NOT post your serial here please!!!) and we will check if you have made any typing errors in it.

Cheers,
Stefan