Crash in shell32.dll in a directory with some pdf files

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andreasm1982
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Posts: 94
Joined: Sat Jan 19, 2008 12:51 pm

Crash in shell32.dll in a directory with some pdf files

Post by andreasm1982 »

I opened a directory with some pdf files, moved the mouse over a pdf file and then, my explorer suddenly crashed....

I can't reproduce it and so I'm not absolutely sure if it's a fault of pdf viewer.

And now ?

Ereignistyp: Fehler
Ereignisquelle: Application Error
Ereigniskategorie: Keine
Ereigniskennung: 1000
Datum: 05.12.2009
Zeit: 21:07:17
Benutzer: Nicht zutreffend
Computer: xxx
Beschreibung:
Fehlgeschlagene Anwendung explorer.exe, Version 6.0.2900.5512, fehlgeschlagenes Modul shell32.dll, Version 6.0.2900.5853, Fehleradresse 0x0016bd3e.

Weitere Informationen über die Hilfe- und Supportdienste erhalten Sie unter http://go.microsoft.com/fwlink/events.asp.
Daten:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 73 68 65 6c 6c in shell
0038: 33 32 2e 64 6c 6c 20 36 32.dll 6
0040: 2e 30 2e 32 39 30 30 2e .0.2900.
0048: 35 38 35 33 20 61 74 20 5853 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 31 36 62 64 33 65 0d 016bd3e.
0060: 0a .
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Crash in shell32.dll in a directory with some pdf files

Post by John - Tracker Supp »

please fully uninstall/restart and update to the latest release from our downloads page.

If you have further issues - please use the option under 'Help -> Report a Problem' in the Viewer as this provides valuable further info.

https://www.pdf-xchange.com/downloads/users/

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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