Problems updating again

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

crisoco2735
User
Posts: 6
Joined: Wed Oct 21, 2009 4:51 pm

Problems updating again

Post by crisoco2735 »

I cannot get the 2.0.43 update to install.

I have 2.0.42.8 and closed the program. It downloaded and confirmed it had installed but obviously had not as it was too quick in confirming.

I tried to download independent from the program using your own site system but that only put the update back to version 2.0.42.6

I completely uninstalled and re-loaded the computer and downloaded from Softpedia where it said it was version 2.0.43 but in fact it was version 2.0.42.9 like it is on your own site (latest version).

I have really got so frustrated trying to update that I have left the version at 2.0.42.9 but this still says an update is available which will not install.
scholtpi
User
Posts: 4
Joined: Tue Dec 29, 2009 5:57 pm

Re: Problems updating again

Post by scholtpi »

I had the same problem, but since 1 hour the problem was solved by tracker !
Regards
scholtpi
crisoco2735
User
Posts: 6
Joined: Wed Oct 21, 2009 4:51 pm

Re: Problems updating again

Post by crisoco2735 »

Thanks for letting me know scholtpi.
I would have thought by now that some procedure could have been introduced whereby users are informed of server problems (if that was the issue again) and not confirm installation when no installation has taken place.
I also have to say that the updating procedure was somewhat 'messy' in the way of many popup messages that I do not remember getting previously, and one of the messages suddenly appeared after the installation process had already started. It was probably as before but there did seem quite a few messages.
Kind regards.