viewer closes wont open

[seavilla]

when I "X" out of the viewer the app dose not close completely. It removes the display of the doc & will not do anything but beep. it will not restart. I must reboot machine to get get viewer function back. What is wrong?

[Chris - PDF-XChange]

hi seavilla,

Please let us know what version of windows you are using and in the Viewer goto
Help->About and state what build of the viewer you are using.

Thanks,
Chris

[seavilla]

Will do but must re boot to get viewer back please stand by

hi seavilla,

Please let us know what version of windows you are using and in the Viewer goto
Help->About and state what build of the viewer you are using.

Thanks,
Chris

[seavilla]

Version 2.0 Build 43.0

Will do but must re boot to get viewer back please stand by

hi seavilla,

Please let us know what version of windows you are using and in the Viewer goto
Help->About and state what build of the viewer you are using.

Thanks,
Chris

[Chris - PDF-XChange]

The issue you are experiencing was solved by updating to build 2.0.44.

Nice talking with you,

Cheers,
Chris

[seavilla]

Updated to version 2.0 build 44.0 yeasterday. it looked fixed for first try. after that it went back to bad behavior. re-boot required to get viewer back/ will not close.

hi seavilla,

Please let us know what version of windows you are using and in the Viewer goto
Help->About and state what build of the viewer you are using.

Thanks,
Chris

[Chris - PDF-XChange]

Ok, Unfortunate, I'll have to get the appropriate development team leader to have a look.

Regards,
Chris

[Lzcat - Tracker Supp]

Do you have same behaviour with portable version too?
Also, do you have any AntiVirus software running?