Document Security and Restrictions "greyed out"

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called
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Posts: 2
Joined: Fri Feb 19, 2010 2:38 pm

Document Security and Restrictions "greyed out"

Post by called »

Hi!
I can not use Document Security and Restrictions under Options on my office computer!
All options are greyed out!

I have tried to uninstall, clean the registry an reinstall, but no go!
- Yes, I have my account set to admin. and I 'm running the latest patch.

I have no problem using a co-workers comp. so there is no problem with the pdf-files...

Anyone?

//Carl
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John - Tracker Supp
Site Admin
Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Document Security and Restrictions "greyed out"

Post by John - Tracker Supp »

Can you advise if you and athecolleague are using different builds/versions (from the about Window)

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
called
User
Posts: 2
Joined: Fri Feb 19, 2010 2:38 pm

Re: Document Security and Restrictions "greyed out"

Post by called »

Hi!

I updated to the latest build ver 2.0 (Build 47) and now my problems are gone!

Strange..

// Carl
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Document Security and Restrictions "greyed out"

Post by Stefan - PDF-XChange »

Hi Carl,

As we are constantly adding new features, updating and "tweaking" (OK fixing some bugs :P ) in our Viewer it is quite possible that the later version has corrected the problem you were encountering with the older one.

So nothing strange about that ;)

And we are glad that the problem is solved.

Cheers,
Stefan