Build 48 fixes Firefox plugin issue

[Paul - PDF-XChange]

Build 48 of PDF-XChange Viewer has been released and correctly functions with Firefox again.

All those that have experienced issues with PDF-XChange displaying documents in Firefox should update to this version. Take a look here for details https://www.pdf-xchange.com/knowledgebase/241 on how to update your software.

Please be sure when you run the installer that Firefox is not running as it can lock the dll that needs to be updated causing the update to fail to correct the issue.

[Bhikkhu Pesala]

It doesn't bother me, as I don't use Firefox, but just to report that Firefox still uses the Adobe plugin, even though I have PDF Viewer plugin selected for PDF documents. I have uninstalled PDF-XChange, reinstalled from a fresh download, and rebooted my PC. I am using Windows XP Home.

[Corwin - Tracker Sup]

Hi Bhikkhu,

Can you check your FireFox about:plugins page? Do you see there PDF-XChange Viewer plugin? And on what position it is placed in the list?

[Bhikkhu Pesala]

The addons plugins are listed in alphabetical order. The PDF-XChange 2.0.48.0 plugin is listed, along with those for Adobe Reader 9.3.1. (first in the alphabetical list) and Foxit Reader for Mozilla.

In options advanced, the PDF-XChange reader is selected but the Adobe Reader plugin is used.

[Corwin - Tracker Sup]

Thanks for information but I mean "about:plugins" page in Firefox:

Code: Select all

http://kb.mozillazine.org/About:plugins

[Bhikkhu Pesala]

That's just a blank page. No information there.

[Corwin - Tracker Sup]

Sorry, some problem with url posting. Here is original link:

Code: Select all

http://kb.mozillazine.org/About:plugins

[Bhikkhu Pesala]

In other words, type about:plugins in the URL field.

http://homepage.ntlworld.com/pesala/cli ... 20List.png

[Corwin - Tracker Sup]

Oops, looks like we have found little problem with plugin registration process. Anyway it's already fixed, and new build with this fix will be available shortly.
Thanks for provided information.

[BCH]

Paul suggested me taking a look here.

I am sorry but 2.0.48.0 is not working for me in two installations of FF 3.6. The dll is correctly registered in FF, about:plugins correctly lists it. Adobe is disabled in one and completely not installed in the other installation. In the FF "Tools, Options, Applications" I selected PDF Xchange viewer to view PDF inside Firefox. Upon clicking the link nothing happens, when choosing to open the link in a new window, FF only shows a blank tab with the correct URI but no PDF.
Choosing to open PDF in PDF Xchange viewer externally does work as expected and downloads the file and subsequently opens it in the standalone reader.

[Corwin - Tracker Sup]

Hi BCH,

We will need more information to investigate your problem. So as I understand, at second time you have installed only PDF-XChange Viewer (without Adobe plugin) and when you open PDF file in FF you get blank (black) page? Can you specify what version of OS you have and what installation file of PDF-XChange Viewer you are using?

[BCH]

Hi Corwin,

That data was already submitted via email to Paul. No, I have two seperate installations running on two separate machines (laptop and desktop). Both are on Windows XP SP3 running Firefox 3.6, the PDF Xchange Viewer itself is working as expected but Firefox integration is failing. The correct DLL is in the correct location in Firefox and is also shown correctly in Firefox addons page. 2.0.48.0 is displayed. Nevertheless when choosing to open a PDF nothing appers to happens. Opening the PDF link in a new tab only displays the URL of PDF in the address bar but nothing is shown and no dll appears to be loaded.

Seen these links?
https://developer.mozilla.org/devnews/i ... refox-3-6/
https://developer.mozilla.org/en/Migrat ... to_add-ons

My "about:plugins" output

Code: Select all

Installed plugins
Find more information about browser plugins at mozilla.org.
Help for installing plugins is available from plugindoc.mozdev.org.
Photosynth

    File: nppsynth.dll
    Version: 1.1.0.602
    Photosynth 1.1.0.602

MIME Type 	Description 	Suffixes 	Enabled
application/x-photosynth 		sxs 	Yes
Mozilla Default Plug-in

    File: npnul32.dll
    Version: 1.0.0.15
    Default Plug-in

MIME Type 	Description 	Suffixes 	Enabled
* 	Mozilla Default Plug-in 	* 	No
Java Deployment Toolkit 6.0.180.7

    File: npdeploytk.dll
    Version: 6.0.180.7
    NPRuntime Script Plug-in Library for Java(TM) Deploy

MIME Type 	Description 	Suffixes 	Enabled
application/java-deployment-toolkit 			Yes
PDF-XChange Viewer

    File: npPDFXCviewNPPlugin.dll
    Version: 2.0.48.0
    PDF-XChange Viewer Netscape Gecko Plugin

MIME Type 	Description 	Suffixes 	Enabled
application/pdf 	Portable Document Format 	pdf 	Yes
Shockwave Flash

    File: NPSWF32.dll
    Version: 10.0.45.2
    Shockwave Flash 10.0 r45

MIME Type 	Description 	Suffixes 	Enabled
application/x-shockwave-flash 	Adobe Flash movie 	swf 	Yes
application/futuresplash 	FutureSplash movie 	spl 	Yes
Silverlight Plug-In

    File: npctrl.dll
    Version: 3.0.50106.0
    3.0.50106.0

MIME Type 	Description 	Suffixes 	Enabled
application/x-silverlight 	npctrl 	scr 	Yes
application/x-silverlight-2 			Yes
Windows Presentation Foundation

    File: NPWPF.dll
    Version: 3.5.30729.1
    Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

MIME Type 	Description 	Suffixes 	Enabled
application/x-ms-xbap 	XAML Browser Application 	xbap 	Yes
application/xaml+xml 	XAML Document 	xaml 	Yes
Java(TM) Platform SE 6 U18

    File: npjp2.dll
    Version: 6.0.180.7
    Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

MIME Type 	Description 	Suffixes 	Enabled
application/x-java-applet 	Java Applet 		Yes
application/x-java-bean 	JavaBeans 		Yes
application/x-java-vm 			Yes
application/x-java-applet;version=1.1.1 			Yes
application/x-java-bean;version=1.1.1 			Yes
application/x-java-applet;version=1.1 			Yes
application/x-java-bean;version=1.1 			Yes
application/x-java-applet;version=1.2 			Yes
application/x-java-bean;version=1.2 			Yes
application/x-java-applet;version=1.1.3 			Yes
application/x-java-bean;version=1.1.3 			Yes
application/x-java-applet;version=1.1.2 			Yes
application/x-java-bean;version=1.1.2 			Yes
application/x-java-applet;version=1.3 			Yes
application/x-java-bean;version=1.3 			Yes
application/x-java-applet;version=1.2.2 			Yes
application/x-java-bean;version=1.2.2 			Yes
application/x-java-applet;version=1.2.1 			Yes
application/x-java-bean;version=1.2.1 			Yes
application/x-java-applet;version=1.3.1 			Yes
application/x-java-bean;version=1.3.1 			Yes
application/x-java-applet;version=1.4 			Yes
application/x-java-bean;version=1.4 			Yes
application/x-java-applet;version=1.4.1 			Yes
application/x-java-bean;version=1.4.1 			Yes
application/x-java-applet;version=1.4.2 			Yes
application/x-java-bean;version=1.4.2 			Yes
application/x-java-applet;version=1.5 			Yes
application/x-java-bean;version=1.5 			Yes
application/x-java-applet;version=1.6 			Yes
application/x-java-bean;version=1.6 			Yes
application/x-java-applet;jpi-version=1.6.0_18 			Yes
application/x-java-bean;jpi-version=1.6.0_18 			Yes
Windows Media Player Plug-in Dynamic Link Library

    File: npdsplay.dll
    Version: 3.0.2.629
    Npdsplay dll

MIME Type 	Description 	Suffixes 	Enabled
application/asx 	Media Files 	* 	Yes
video/x-ms-asf-plugin 	Media Files 	* 	Yes
application/x-mplayer2 	Media Files 	* 	Yes
video/x-ms-asf 	Media Files 	asf,asx,* 	Yes
video/x-ms-wm 	Media Files 	wm,* 	Yes
audio/x-ms-wma 	Media Files 	wma,* 	Yes
audio/x-ms-wax 	Media Files 	wax,* 	Yes
video/x-ms-wmv 	Media Files 	wmv,* 	Yes
video/x-ms-wvx 	Media Files 	wvx,* 	Yes
Microsoft® DRM

    File: npwmsdrm.dll
    Version: 9.0.0.4503
    DRM Store Netscape Plugin

MIME Type 	Description 	Suffixes 	Enabled
application/x-drm 	Network Interface Plugin 	nip 	Yes
Microsoft® DRM

    File: npdrmv2.dll
    Version: 9.0.0.4503
    DRM Netscape Network Object

MIME Type 	Description 	Suffixes 	Enabled
application/x-drm-v2 	Network Interface Plugin 	nip 	Yes

On a side note: It would be nice if you make the debug reports your viewer creates viewable for the user that submits them.

[Corwin - Tracker Sup]

Hi Bob,

I still cannot find information about what installation file you have used. Also - are you sure that you have installed only one copy of PDF-XChange, and you have not used portable version before?
Please, try to do following steps:
- Run PDFXCview.exe (from actual installed Viewer directory) with the "/RegServer" parameter.
- Run regsvr32.exe with the "PDFXCviewAx.dll" parameter.
HTH.

[manuels]

Hi,

I have still problems to display pdf in Firefox with X-Change Viewer.

Windows 7 Professional
Adobe Reader 9

===== Viewer Version Info =====
Version: 2.0 (Build 48.0)

Firefox 3.6
About:plugins Info

Adobe Acrobat
Datei: nppdf32.dll
Version: 9.3.0.148
Adobe PDF Plug-In For Firefox and Netscape
application/pdf Acrobat Portable Document Format pdf Ja

PDF-XChange Viewer
Datei: npPDFXCviewNPPlugin.dll
Version: 2.0.48.0
PDF-XChange Viewer Netscape Gecko Plugin
application/pdf Portable Document Format pdf Ja


PDF in Firefox is displayed with the Adobe Reader. The xChange Viewer is selected to be the preferred viewer, but it does not work.


Thanks for support!

Best regards
Manuel

[BCH]

Hi Bob,

I still cannot find information about what installation file you have used. Also - are you sure that you have installed only one copy of PDF-XChange, and you have not used portable version before?
Please, try to do following steps:
- Run PDFXCview.exe (from actual installed Viewer directory) with the "/RegServer" parameter.
- Run regsvr32.exe with the "PDFXCviewAx.dll" parameter.
HTH.

Hi Corwin,

I re-registered DLL's as you suggested but that does not solve the problem for me. Still no viewer in Firefox....

[Corwin - Tracker Sup]

Manuel
Please wait for next build (49.0).

BCH
Do you see PDF-XChange Viewer in MS Internet Explorer when opening PDF file online?

[manuels]

Hi,

thanks for the Info. No big issue.
Software Development is a hard work.

Beside this (small issue) your products are very very good and one of my favourites
The support is still perfect!!!!

Best regards
Manuel

[BCH]

BCH
Do you see PDF-XChange Viewer in MS Internet Explorer when opening PDF file online?

Yes, it does work in Internet Explorer 8 although it takes some noticeble time to load, approx 1 s.

[Corwin - Tracker Sup]

Hi Bob,

I still cannot reproduce your problem on any of my test machines. So please wait for next build, and try to do full reinstall of PDF-XChange with latest install.