Moderators:PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
What fonts does Xchange use for substitute / default fonts when those specified in the PDF aren't present.
This is apparently part of adobe's bloatware - a ton of fonts that are available only to adobe reader users.
Problem - got a bank e-statement that displays (in xchange, sumatra, and foxit) as a fixed font where the I is not centered but on the left side of the fixed space - this gives the apperance of a space after the "I",
The font in the PDF is
Font: custom-Metrics-10
Encoding: WinAnsiEncoding
Object number: 26
Global Object Id: 0
Actual font Sans-MM
Actual font Type: Type 1
font Size 9.0 pt
Horizontal scaling: 100%
baseline Offset: 0.0 pt
Obviously there are trillions of these, and these PDF viewers/readers simply automatically substitute some default -
where is this specified and how can I change it. <-----------------------
We are using complex algorithms to determine the substitute font to be used, but there is no way for you to control which font is used and when.
It is a good practice to include non standard fonts into the document - this ensures the portability designed with the "Portable Document Format" but some creators still skip such information -assuming the receiving party has the same set of fonts or just by negligence or when trying to receive the minimal possible file size - at a cost as it turns out
Yes, I suspected as much - non standard fonts that just happen to be part of acrobat reader....... Bah!
I did email, and got a response from Ivan, and sent him a modded copy of my bank statement, and haven't heard back.
SInce the same thing happens on sumatra, and foxit (you should have seen how Infix mashed it ) I am guessing they use a windows common font like ariel, which displays as variable but is used as fixed ("monospaced"), but the "I" looses.
Well a variable space font used where a monospace is needed can bring quite some "gaps" around letters as I and lowercase L - nothing we can help with unfortunately.
As for Ivan, his working week has just started so he will reply to you when he warms up for the day
LOL- just have a bin filled with 1/4 monospaces and randomly sprinkle them in!
I do feel good that i was able to give Ivan an actual document with the problem - that way, when he answers back and says no, It'll be a very definite no.
Okay, so I have to have Adobe installed...
BUT
I have learned not to let it touch FF. FF works great with Xchange - not using the plugin - it just pops the standalone proggy open and reminds me of the other PDFs I am working on (TABS!!!!!!)- a real time saver for me! for the once a month bank statements, I just save them in Xchange, and then open the saved doc in adobe and print - that's an easy exception.
we are investigating this but it is a fairly complex issue around how to implement/define the behaviour of fonts when they are not embedded.
We cannot say for now how or when this will be resolved. It might be fruitless but perhaps a suggestion to the bank that they offer an option for embedding the fonts when generating PDF documents?
Best regards
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Paul - Tracker Supp wrote:It might be fruitless but perhaps a suggestion to the bank that they offer an option for embedding the fonts when generating PDF documents?
done, but i figure there's about as much chance of that happening as... whatever!
I was unable to actually talk to the tech dept.
it was very much like a Dilbert comic.