Thumbnails are broken after uninstall n reinstall

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tejak
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Thumbnails are broken after uninstall n reinstall

Post by tejak »

Recently, I've uninstalled my old version of PDF-Xchange Viewer and re-installed the latest version 2.0.0050.0.
I'm on Windows 7 Ultimate x32 version.

After that I've observed strange thumbnail behavior for certain type of views in Windows Explorer. Please check the following screenshots :
For the file-type-view in windows explorer in the mode of "List" and "Small Icons", it must show the PDF-Xchange View Icon as default (As I have observed in previous version) but it shows some broken ICONS :?:
Screenshot - 1 (problem)
Image

Then, again with all other remaining types of file-type-view in windows explorer(large, medium, details, tiles etc..), PDF files shows its exact thumbnails.

Screenshot - 2 (no problems)
Image

What's gone wrong with the first screenshot of file-type-view in windows explorer? :oops: :oops: Btw, .pdf files are only broken in my system
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Paul - PDF-XChange
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Re: Thumbnails are broken after uninstall n reinstall

Post by Paul - PDF-XChange »

Hi tejak

it may be that you need to try this to reset the associations: https://forum.pdf-xchange.com/ ... n+explorer

let us know how that works for you
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
tejak
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Re: Thumbnails are broken after uninstall n reinstall

Post by tejak »

Paul - Tracker Supp wrote:Hi tejak

it may be that you need to try this to reset the associations: https://forum.pdf-xchange.com/ ... n+explorer

let us know how that works for you
Hey, Paul, thanks for taking time to respond.

as per that thread, I've done these steps:
Open Regedit and Navigate to the branch:
HKEY_CLASSES_ROOT\PDF-XChangeViewer.1\DefaultIcon
and modify the default key by inserting the name of the application with the desired icon followed by a comma followed by the index of the icon.
eg:
C:\Program Files\PDFXChangeViewer\pdf-viewer\PDFXCview.exe,2
might be a good choice for another (much more familiar) pdf icon .
(ie In this example you simply need to change the 1 at the end to a 2.)
I've edited regedit to C:\Program Files\PDFXChangeViewer\pdf-viewer\PDFXCview.exe,2 .
Is that what u are referring to?

But, unfortunately, it didn't work out. Problem persists.
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Paul - PDF-XChange
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Re: Thumbnails are broken after install n reinstall

Post by Paul - PDF-XChange »

Hi teak

sorry for not getting back to you sooner. The first thing to do is this:
1: Select the desktop shortcut
2: Right Click
3: Select the Change Icon button
4: Browse your system, locate and apply an Icon file (.icon) that suits you needs - please not we do not supply alternatives ourselves.
From my reading of your post it seems to me that you do not have an issue with the association being set to PDF-XChange Viewer or the thumbnail preview, it is just the icon when in list view missing. Have I misunderstood?
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
tejak
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Re: Thumbnails are broken after uninstall n reinstall

Post by tejak »

hey Paul, its ok.

yes, u have misunderstood. Its not the issue with the desktop Icon or association of PDF-X viewer to pdf file.
Main issue here is the THUMBNAIL preview of pdf files in list view(actually it doesn't show you any thumbnails of photo of that document in LIST mode, instead it will show you the PDF-X viewer ICON - because thumnails are too small to notice in list view)...

Actually, I dont have a desktop icon of PDF-X viewer !!
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Paul - PDF-XChange
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Re: Thumbnails are broken after uninstall n reinstall

Post by Paul - PDF-XChange »

Hi again tejak

From your first post screen shot it appears appears to me that the PDF-XChange icons are missing in list view. Is this the case and you want to see PDF-XChange icons displayed in List View?

Image

This is what I was trying to ask in my last post - perhaps I was not clear.
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
tejak
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Re: Thumbnails are broken after uninstall n reinstall

Post by tejak »

Yes, exactly that's what I'm looking for. Sorry, I didn't get your point before.
Let me know what shall I've to do make pdf files appear like your screen-shot.
tejak
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Re: Thumbnails are broken after uninstall n reinstall

Post by tejak »

anybody got solution for this?
any help could really be appreciated :)

Thanks !
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Ivan - Tracker Software
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Re: Thumbnails are broken after uninstall n reinstall

Post by Ivan - Tracker Software »

can you export the following piece of the registry, and send it me (Ivan@tracker-software.com) or .zip and post it here:

Code: Select all

HKEY_CLASSES_ROOT\.pdf
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
tejak
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Re: Thumbnails are broken after uninstall n reinstall

Post by tejak »

Ivan - Tracker Software wrote:can you export the following piece of the registry, and send it me (Ivan@tracker-software.com) or .zip and post it here:

Code: Select all

HKEY_CLASSES_ROOT\.pdf
Thanks for responding Ivan :) :)
Check the attachment that you have asked for.
You do not have the required permissions to view the files attached to this post.
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Ivan - Tracker Software
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Re: Thumbnails are broken after uninstall n reinstall

Post by Ivan - Tracker Software »

Please check if there is registry key:

HKEY_CLASSES_ROOT\PDF-XChangeViewer.1\DefaultIcon

It's default value should be "C:\Program Files\Tracker Software\PDF Viewer\PDFXCview.exe",1
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
tejak
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Posts: 8
Joined: Tue May 11, 2010 4:16 pm

Re: Thumbnails are broken after uninstall n reinstall

Post by tejak »

I've changed the default to its value.

HKEY_CLASSES_ROOT\PDF-XChangeViewer.1\DefaultIcon

It's default value should be "C:\Program Files\Tracker Software\PDF Viewer\PDFXCview.exe",1

I've entered it with quotes included. Still problem persists.
If u have gone through this thread, u can see that my registry settings were to its default and yet I got porblems.

Let me know what to do.

Thnkz
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Ivan - Tracker Software
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Re: Thumbnails are broken after uninstall n reinstall

Post by Ivan - Tracker Software »

Sorry for long delay with the answer.

Please export and send me the path of the registry located by path:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf

Thanks.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
tejak
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Posts: 8
Joined: Tue May 11, 2010 4:16 pm

Re: Thumbnails are broken after uninstall n reinstall

Post by tejak »

Windows Pdf Extns
Here you go the requested reg settings.
Check the attachment
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Ivan - Tracker Software
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Re: Thumbnails are broken after uninstall n reinstall

Post by Ivan - Tracker Software »

Please try to change here HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf default value to "PDF-XChangeViewer.1".

If this will not help,
please read these articles:
http://www.winhelponline.com/blog/chang ... and-vista/
http://www.winhelponline.com/blog/incor ... -in-vista/
http://www.winhelponline.com/blog/how-t ... ows-vista/

(P.S. Looks like Foxit causes the problem, but I cannot say this with certainty).
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.