Printer margins incorrect set up

[ttocek]

Hi
I have problem with printing on landscape pages. Viewer read the margins from printer but it is correct only when I print on portrait. My printer has bigger bottom margin than others. Viewer set it ok for portrait. When I rotate page, this bigger margin should become right margin (or left, depends on printer). But it still the bottom. So the real printing area of the printer doesn't fit printing area in viewer and as result when I print landscape pages with scalling to printer margins right side of the page content is cutted. Is it bug? Is this printer driver problem? Other apps (adobe reader) set printer margin correctly.

[Ivan - Tracker Software]

Can you advise the build number of the viewer are you using? And please let us know your printer model.

[ttocek]

I use 2.0 build 51 (portable version).
I checked this issue on 3 printers and 3 computers - it looks like the viewer problem.
Tested printers:
HP DesignJet 110Plus
Canon iX4000
and very old HP Deskjet 840C

I attached small screenshot from HP Deskjet 840C

[Ivan - Tracker Software]

Thanks for the file and clear description. We will investigate where the problem is, and will fix into the next build of the viewer.

[Paul - PDF-XChange]

Hi ttocek

did you check the latest build? It was released yesterday: http://www.docu-track.com/knowledgebase ... nt-version

Please do get back to us if you have any further questions.

Regards