Crash when filling out form after saving

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hbrealty
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Posts: 6
Joined: Tue Jun 01, 2010 7:49 pm

Crash when filling out form after saving

Post by hbrealty »

We really want to move our office off Adobe and to your products, but one of our most important pdf forms keeps crashing PDF XChange Viewer on multiple workstations.

Version 2.0 Build 51.0

When opening the attached file, if you fill out a few fields, hit save, fill out a field, and then click on another field, PDF XChange will crash.

Thanks for any help.
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Ivan - Tracker Software
Site Admin
Posts: 3603
Joined: Thu Jul 08, 2004 10:36 pm

Re: Crash when filling out form after saving

Post by Ivan - Tracker Software »

Thanks for your report. Problem reproduced and will be fixed asap. Fix will be available in the next build of the viewer.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
hbrealty
User
Posts: 6
Joined: Tue Jun 01, 2010 7:49 pm

Re: Crash when filling out form after saving

Post by hbrealty »

Awesome. How often do you update builds?
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Crash when filling out form after saving

Post by John - Tracker Supp »

Hi,

If you have a recent release - you can check for updates and install using the option from the Help Menu -> "Check for Updates"
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com