cannot view document

[lucvanherreweghe]

We received our invoices from fuel by PDF. Unfortunatly we cannot read 1 document. Maybe i need to read this with adobe ?
It is the first document that we can not read. do you have an explications of this ...
(sorry for our bad English but we're from belgium ... dutch speaking part.)

i've copied the document which we could not read.

[Stefan - PDF-XChange]

Hello lucvanherreweghe,

Thank you for reporting this file.
We are checking it now, and someone from the dev team will advise shortly what the issue is with it and why we are not displaying it properly.

Thank you for your patience and understanding.

Kind Regards,
Stefan Dzhukelov

[Ivan - Tracker Software]

This document doesn't conform to the PDF specification where it is noted that all pages in the pages tree should be indirect objects:

"Kids" - array - (Required) An array of indirect references to the immediate children of this node. The children shall only be page objects or other page tree nodes.

For now I cannot promise when or if we will support a file that is 'corrupted' this way. Also further - even though Acrobat might view such files - modifying even in Acrobat can cause very odd behavior and therefore such files will always have the potential to cause issues even in products that initially appear to tolerate their poor adherence to the specification - the authors of the application to create such files should be informed for the benefit of all concerned and requested to modify their product accordingly.