Live update message

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orangefish
User
Posts: 7
Joined: Sun Nov 22, 2009 4:40 pm

Live update message

Post by orangefish »

When trying to use live update I am currently getting the following:

There was an error during downloading updates.

Error (1):
An error occurred during parsing update info!


Been like this for a week or so - any ideas?
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Paul - PDF-XChange
Site Admin
Posts: 7445
Joined: Wed Mar 25, 2009 10:37 pm

Re: Live update message

Post by Paul - PDF-XChange »

Hi orangefish,

from what version are you trying to run update? Around build 42 there was a bug that meant you had to download the new installer manually, after which live update would work again. Could that be the issue?

Run this installer to manually update PDF-XChange Viewer: https://www.pdf-xchange.com/PDFXVwer.zip
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
orangefish
User
Posts: 7
Joined: Sun Nov 22, 2009 4:40 pm

Re: Live update message

Post by orangefish »

Hi Paul - problem solved with your response through the "report a problem" in the viewer - Thanks :D
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Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Live update message

Post by Stefan - PDF-XChange »

:)