Commenting is no more allowed after saving

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oma
User
Posts: 2
Joined: Thu Sep 30, 2010 8:58 am

Commenting is no more allowed after saving

Post by oma »

Hello,

I have a problem with PDF-XChange Viewer when saving documents with commenting allowed.

Here are the steps:
1) I take a pdf document with commenting allowed and open it in Adobe Reader to check its security properties. We can see that commenting is indeed allowed :

Image

2) Open the pdf document with PDF-XChange Viewer
2) Add a comment
3) Save the document
4) Open the document with Adobe reader -> No comments can be added anymore in Adobe reader. Indeed if we look at the security properties:

Image

In PDF-XChange Viewer, comments can still be added and it shows:
Image

This is not normal! If I send the document to someone using Adobe reader he cannot add comments anymore :|
Futhermore it is strange to see every security property allowed in PDF-XChange Viewer... Something looks wrong there.
User avatar
Lzcat - Tracker Supp
Site Admin
Posts: 677
Joined: Thu Jun 28, 2007 8:42 am

Re: Commenting is no more allowed after saving

Post by Lzcat - Tracker Supp »

Sorry, but commenting files using Adobe Reader is Adobe-specific featue. Adobe Reader allow commenting only if document is digitally signed using their own certificate. So document must be created using one of Adobe products with special permissions set. Documents created (or modified) using any third-party tools cannot be changed in Reader. You have modified document using Viewer - permissions gone. If you wish you may ask Adobe why they do this in such way - for now we can change nothing.
Victor
Tracker Software
Project manager

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
oma
User
Posts: 2
Joined: Thu Sep 30, 2010 8:58 am

Re: Commenting is no more allowed after saving

Post by oma »

Ok thanks a lot for this information.
One more reason to hate Adobe :P
User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Commenting is no more allowed after saving

Post by Stefan - PDF-XChange »

But you will always have our Viewer,
and can use it to make comments just as easy
(if not even easier) than with Adobe :D

Best,
Stefan