Trouble printing

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RedSharpEye
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Posts: 155
Joined: Mon Oct 25, 2010 6:38 am

Trouble printing

Post by RedSharpEye »

Hi I submitted an issue using the Help - Support a Problem menu item in PDF XChange Viewer on Sunday but as yet not received any reply.

What is the best way forward to progress the issue?

Colin
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Paul - PDF-XChange
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Posts: 7444
Joined: Wed Mar 25, 2009 10:37 pm

Re: Trouble printing

Post by Paul - PDF-XChange »

HI RedSharpEye,

thanks for the posting. I must apologize for the tardiness in replying, we have a backlog of mail that we are woking though. I've seen your mail and will attend to it now.

regards
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
RedSharpEye
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Posts: 155
Joined: Mon Oct 25, 2010 6:38 am

Re: Trouble printing

Post by RedSharpEye »

Thanks Paul, much obliged

Col
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Paul - PDF-XChange
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Posts: 7444
Joined: Wed Mar 25, 2009 10:37 pm

Re: Trouble printing

Post by Paul - PDF-XChange »

Hi again Col,

I sent you a reply by email, the file is both previewing and printing to my Canon through Vista. I may need to recreate your environment, Win7 etc and the screen shot I asked for in the email will help.

regards
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com