wrong column an frames

[MAE]

Win XP SP 3 / PDFXchange Vers 2 - 43.0

Hello,

first: sorry for my really bad "active" english - hope you can understand my problem
( be shure - i understand your posting ).

See attachment - these frames in pink are the website und mailadress. This is
wrong and different from an other pc (also win xp sp 3).

Second Problem is, that some of the column are to small.

Thank you for any help !

Marc

[Chris - PDF-XChange]

Hi MAE,

First you should download the latest release of the Viewer 2.0.57 https://www.pdf-xchange.com/PDFXVwer.zip.

If that doesn't solve the issue, please let us know how you created the PDF in question and attach in a zip file the original document and the resulting PDF.

Thanks

[MAE]

Hello Chris,

thanks. The PDF are created by an CAD-Tool (Plug-In / xx.dll / IE 8.0) with :
eDocEngineX.ocx / 2.0.0.0 / Gnostice eDocEngine ActiveX Library

On both PC : Win XP SP 3 + IE 8.0.6001.18702.
PC 1 - PDFX 2.0 + 57.0 / PC 2 : with PDFX 2.0 - 43.0.
There is no difference between 43.0 + 57.0.

PC 1 : See the comments on the original PDF :

Test_PDFX_2-0_Build_57-0_a.zip

PC 1 : If there is an second Mail adress it looks like

Test_PDFX_2-0_Build_57-0_b.zip

PC 2: Maybe if the frames with "Mail" und "www" are in the rigth Position there is no Problem ?

Test_PDFX_2-0_Build_43-0_a.zip

Thanks.

Marc

[Ivan - Tracker Software]

I'm not sure I have understood the problem correct, but I would like to make some comments:
first about small comments - it is not a problem of PDF-XChange, but of document source or/and PDF creator. PDF Viewer just renders it.
second about URL - the same problem - links are part of PDF, and looks like creator had place them in wrong position. What viewer can do - turn on URL detection and it will detect web address and emails and place temporary links over them, but for sure it will not move/replace existing URLs. Also, you can use viewer to edit existing URLs if you have PRO version.