Secure Attachments Only

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tdonovan
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Posts: 61
Joined: Tue Jun 12, 2007 9:21 pm

Secure Attachments Only

Post by tdonovan »

I am having trouble if I use the program to enable security with a setting of Only File Attachements. Whether I set it with Acrobat 7 (128 AES) or Acrobat 9 (256 AES), when I use the only file attachments option that shows up in the drop down box, I cannot open the resulting file in Adobe Acrobat Reader X. If I create a similar file with Adobe products, it will open in Acrobat X so I am assuming there is some compatability issue. It happens on every file I create with your program no matter what the attachments are, so I haven't included any sample file, but could easily do so.

Thank you for the help.
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Paul - PDF-XChange
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Posts: 7443
Joined: Wed Mar 25, 2009 10:37 pm

Re: Secure Attachments Only

Post by Paul - PDF-XChange »

Hi tdonovan

we have reproduced the issue here and will investigate a fix. We'll update on this thread as we find out more.

hth
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
tdonovan
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Posts: 61
Joined: Tue Jun 12, 2007 9:21 pm

Re: Secure Attachments Only

Post by tdonovan »

Any news on this? Thanks
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Paul - PDF-XChange
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Posts: 7443
Joined: Wed Mar 25, 2009 10:37 pm

Re: Secure Attachments Only

Post by Paul - PDF-XChange »

Hi tdonovan,

the last entry on the ticket was:
The problem will be investigated.
I've asked for some feedback and update on the progress.

Your patience is appreciated.

:-)
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
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Paul - PDF-XChange
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Posts: 7443
Joined: Wed Mar 25, 2009 10:37 pm

Re: Secure Attachments Only

Post by Paul - PDF-XChange »

Hi tdonovan,

I've been told that the fix for this was in build 191. Can you update to the current version and confim?

thanks
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com