Opening Jpeg Files

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02sam
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Opening Jpeg Files

Post by 02sam »

Hi i have just downloaded PDF Exchange and i am trying it our before buying it but i have a little problem

If i add a Jpeg file to a PDF then next time i open the jpeg it opens in Exchange editor and not in the Phots app and i am not able to change it back to the photos or paind app

Can someone help please
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Daniel - PDF-XChange
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Re: Opening Jpeg Files

Post by Daniel - PDF-XChange »

Hello, 02sam

This is somethign handled by windows, not us. When you use the "open with" function, windows gives you a selection of apps, and there is a checkbox at the bottom of the dialog that says "remember this choice" if you do not uncheck that option, windows itself will remember that you want to open your jpeg files in our software.
To change your windows default apps, open the start menu and type "default apps". You should then see a menu which allows you to change defaults by file type, where you can make this change directly.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
02sam
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Re: Opening Jpeg Files

Post by 02sam »

Hi thank you for the quick reply

Yes i understand what you say about windows handling the default app, and i know what you mean when you say windows will give a choice of apps and you can select the app you want to open the file, and there is a checkbox at the bottom of the dialog that says "remember this choice" if you do not uncheck that option, windows itself will remember your choice,

But that's my after loading a jpeg into your software to option to select for example windows photo app or windows paint or paint.net are not there anymore so i do not get the option to select the app i want

Regards Edward
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Paul - PDF-XChange
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Re: Opening Jpeg Files

Post by Paul - PDF-XChange »

Hi Edward,

are you saying that after simply opening a jpeg in the Editor you no longer have those other apps in the list when you try to use "Open With" then "Choose another app"?
image(1).png
Even if you hit "More Apps"
image(2).png
you don't see them like this?
image(3).png
Nothing we are doing should impact that, these other applications should always still be available.

Do I misunderstand what is happening?
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Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
02sam
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Re: Opening Jpeg Files

Post by 02sam »

Hi yes you have it right after loading a Jpeg file into PDFxchage the option to open the file in paint or photo or paint,net is not available

I doing just as you point out in your screenshots i just dont understand

One more thing i have noticed if i open the paint or the photo app the jpeg files i have loaded into pdfxchange are no longer visible and not able to load into paint or anything else, when i look in windows explorer they are atill there but not selectable

Regards Edward
Willy Van Nuffel
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Re: Opening Jpeg Files

Post by Willy Van Nuffel »

Maybe you renamed the file-name-extension of the giving files from "jpg" to "pdf" ?

Are the file-extensions being displayed in your Windows File Explorer (View-ribbon > File name extensions, turned ON) ?
If yes, do you still see the specified pictures with their file-name-extension "jpg" or have they become "pdf" ?
02sam
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Re: Opening Jpeg Files

Post by 02sam »

Willy Van Nuffel wrote: Fri Apr 07, 2023 10:06 am Maybe you renamed the file-name-extension of the giving files from "jpg" to "pdf" ?

Are the file-extensions being displayed in your Windows File Explorer (View-ribbon > File name extensions, turned ON) ?
If yes, do you still see the specified pictures with their file-name-extension "jpg" or have they become "pdf" ?
Thank you for the info and yes the file extensions has been changed from jpeg to pdf and i think i must have done that by mistake while i was trying out the features of pdfxchange

My mistake sorry guys if i have caused any confusion

Regards : :shock:
Willy Van Nuffel
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Re: Opening Jpeg Files

Post by Willy Van Nuffel »

No worries.

:-)
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Dimitar - PDF-XChange
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Opening Jpeg Files

Post by Dimitar - PDF-XChange »

:)