V359 How do I get test select to sensibly follow the on screen layout...
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V359 How do I get test select to sensibly follow the on screen layout...
... when this drag
continued up in an attempt to include the rest of 1.6, in fact gives this:
Dragging instead from 1.6 start to end fails likewise.
Perhaps I need a command to correct the nonsensical internal reordering of the text items (which I see on Content), but I cannot find one.
Thanks.
continued up in an attempt to include the rest of 1.6, in fact gives this:
Dragging instead from 1.6 start to end fails likewise.
Perhaps I need a command to correct the nonsensical internal reordering of the text items (which I see on Content), but I cannot find one.
Thanks.
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Hello chrisjj,
Can we have a copy of the sample page you are working with?
Also - we are unable to fix issues in older builds, so please check and see if the same behaviour is present in build 371. If it is - we might look at improving/correcting it, but if it is already working differently - it seems like the issue was addressed, and we can not apply the same retrospectively to an older version.
Kind regards,
Stefan
Can we have a copy of the sample page you are working with?
Also - we are unable to fix issues in older builds, so please check and see if the same behaviour is present in build 371. If it is - we might look at improving/correcting it, but if it is already working differently - it seems like the issue was addressed, and we can not apply the same retrospectively to an older version.
Kind regards,
Stefan
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Re: V359 How do I get test select to sensibly follow the on screen layout...
> Can we have a copy of the sample page you are working with?
If needed, but surely this is an issue you're already aware of? I have had this ever since I've been using PDFs.
> Also - we are unable to fix issues in older builds
I didn't ask for a fix.
If needed, but surely this is an issue you're already aware of? I have had this ever since I've been using PDFs.
> Also - we are unable to fix issues in older builds
I didn't ask for a fix.
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Hello chrisjj,
In that case - thanks for the post, however you are still listing things that were present in build 359 - which is now quite older than the current version. Please consider reporting issues if they are current so that I can pass them to our devs for investigation!
Kind regards,
Stefan
In that case - thanks for the post, however you are still listing things that were present in build 359 - which is now quite older than the current version. Please consider reporting issues if they are current so that I can pass them to our devs for investigation!
Kind regards,
Stefan
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Here, I'm seeking an answer, actually.Tracker Supp-Stefan wrote: ↑Thu Jul 20, 2023 1:02 pm however you are still listing things that were present in build 359
Any ideas?
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Hi chrisjj,
What is your goal after being able to select the text + the field of the given paragraph ?
Do you want to make a copy ?
To me it seems to be possible to select both items while Edit > Text is active.
Kind regards.
Willy
What is your goal after being able to select the text + the field of the given paragraph ?
Do you want to make a copy ?
To me it seems to be possible to select both items while Edit > Text is active.
Kind regards.
Willy
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Hello, All
The most likely cause of this issue is the content order. While the page may visually have an obvious reading order, the select text tool follows the "content" order. A common issue is in cases where you have titles that were made on the pages, followed by the headers/footers with page numbers, and then the body text after that. You can observe the content order and will likely see the same order as the content items are being selected, by opening the "content pane".
Kind regards,
The most likely cause of this issue is the content order. While the page may visually have an obvious reading order, the select text tool follows the "content" order. A common issue is in cases where you have titles that were made on the pages, followed by the headers/footers with page numbers, and then the body text after that. You can observe the content order and will likely see the same order as the content items are being selected, by opening the "content pane".
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Thanks for the confirmation.TrackerSupp-Daniel wrote: ↑Thu Jul 20, 2023 8:29 pm The most likely cause of this issue is the content order.
Still an answer the the question would be useful. Thanks.
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Hello, chrisjj
My apologies, with the discussion that went on, I thought the question here had transitioned to "why does this happen". To modify this, much like locating why it has happened, simply open the Content pane. then locate any out of place lines of text and drag/drop them into the correct order: Kind regards,
My apologies, with the discussion that went on, I thought the question here had transitioned to "why does this happen". To modify this, much like locating why it has happened, simply open the Content pane. then locate any out of place lines of text and drag/drop them into the correct order: Kind regards,
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Dan McIntyre - Support Technician
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Thanks. I was hoping for automatic, but manual is welcome.
For next time, how is the user supposed to discover that? I see no such commands on UI or in Help.
For next time, how is the user supposed to discover that? I see no such commands on UI or in Help.
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Hello, chrisjj
Unfortunately when you have an application as complicated as this, not everything can be made immediately obvious. The amount of work that would need to go into making tutorial popups which the vast majority of our clients would disable as soon as possible to explain the numerous "not obvious" of the software would be enormous. Our Dev team also dislikes popups and tries to avoid them, which would further complicate this. In the end, it is something that you would discover accidentally through use of the software.
Kind regards,
Unfortunately when you have an application as complicated as this, not everything can be made immediately obvious. The amount of work that would need to go into making tutorial popups which the vast majority of our clients would disable as soon as possible to explain the numerous "not obvious" of the software would be enormous. Our Dev team also dislikes popups and tries to avoid them, which would further complicate this. In the end, it is something that you would discover accidentally through use of the software.
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
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Re: V359 How do I get test select to sensibly follow the on screen layout...
I wasn't expecting immediately obvious. Surely no-one familiar with this program would.TrackerSupp-Daniel wrote: ↑Fri Jul 21, 2023 8:51 pm Unfortunately when you have an appli,cation as complicated as this, not everything can be made immediately obvious.
I thought the whole point of user documentation was to obviate that need.TrackerSupp-Daniel wrote: ↑Fri Jul 21, 2023 8:51 pm In the end, it is something that you would discover accidentally
Perhaps add this funtion to Help?
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Hello, chrisjj
I will pass the suggestion on to our writers to see if that can further clarify this in the manuals, certainly!
Kind regards,
I will pass the suggestion on to our writers to see if that can further clarify this in the manuals, certainly!
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
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Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
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Re: V359 How do I get test select to sensibly follow the on screen layout...
You can't further clarify something that's completely missing it.TrackerSupp-Daniel wrote: ↑Fri Jul 21, 2023 10:30 pm I will pass the suggestion on to our writers to see if that can further clarify this in the manuals, certainly!
Try just adding it.
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Re: V359 How do I get test select to sensibly follow the on screen layout...
Hi Chris,
Thanks for the feedback.
Kind regards,
Thanks for the feedback.
Kind regards,
Sean Godley
Technical Writer
Tracker Software Products (Canada) LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
Technical Writer
Tracker Software Products (Canada) LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623