[Crash] Using Thumbnails Tab

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Bhikkhu Pesala
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[Crash] Using Thumbnails Tab

Post by Bhikkhu Pesala »

Easy to reproduce a crash on displaying about a dozen documents in the Thumbnails tab. Reports from Inspectr.exe attached.

This could be document specific, so I can send the PDF documents too if you need them. Unable to attach an archive of just over 2 Mbytes, though the limit is said to be 5 Mbytes.
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Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
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Ivan - Tracker Software
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Post by Ivan - Tracker Software »

Please send documents on my email.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Bhikkhu Pesala
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Post by Bhikkhu Pesala »

Documents sent to Ivan at docu-track dot com.
I included 12 documents.

1. Drag all from Windows Explorer to PDF-XChange
2. Click on the Thumbnails Tab Tile icon

PDF-XChange (usually) crashes. Confirmed again just now.

Your email is not in your profile. I've saved it for future reference.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
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Ivan - Tracker Software
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Post by Ivan - Tracker Software »

To Bhikkhu: If you use ICQ, can you contact with me? I see where the problem is, but still cannot imagine why it happens and how to reproduce it.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Bhikkhu Pesala
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Post by Bhikkhu Pesala »

I don't use ICQ. Email is fine. Reply sent by email
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
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Bhikkhu Pesala
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Posts: 1776
Joined: Tue May 29, 2007 9:29 am

Post by Bhikkhu Pesala »

Reinstalled Build 036.
Checked for updates from help menu
After updating again to Build 037 the problem seems to be solved.

The build 037 that I was using was downloaded directly from your website soon after the intial release and before the auto update problem reported in this thread was fixed.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html