Easy to reproduce a crash on displaying about a dozen documents in the Thumbnails tab. Reports from Inspectr.exe attached.
This could be document specific, so I can send the PDF documents too if you need them. Unable to attach an archive of just over 2 Mbytes, though the limit is said to be 5 Mbytes.
[Crash] Using Thumbnails Tab
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
-
Bhikkhu Pesala
- User
- Posts: 1776
- Joined: Tue May 29, 2007 9:29 am
[Crash] Using Thumbnails Tab
You do not have the required permissions to view the files attached to this post.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
Review: http://www.softerviews.org/PDF-XChange.html
-
Ivan - Tracker Software
- Site Admin
- Posts: 3603
- Joined: Thu Jul 08, 2004 10:36 pm
-
Bhikkhu Pesala
- User
- Posts: 1776
- Joined: Tue May 29, 2007 9:29 am
Documents sent to Ivan at docu-track dot com.
I included 12 documents.
1. Drag all from Windows Explorer to PDF-XChange
2. Click on the Thumbnails Tab Tile icon
PDF-XChange (usually) crashes. Confirmed again just now.
Your email is not in your profile. I've saved it for future reference.
I included 12 documents.
1. Drag all from Windows Explorer to PDF-XChange
2. Click on the Thumbnails Tab Tile icon
PDF-XChange (usually) crashes. Confirmed again just now.
Your email is not in your profile. I've saved it for future reference.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
Review: http://www.softerviews.org/PDF-XChange.html
-
Ivan - Tracker Software
- Site Admin
- Posts: 3603
- Joined: Thu Jul 08, 2004 10:36 pm
To Bhikkhu: If you use ICQ, can you contact with me? I see where the problem is, but still cannot imagine why it happens and how to reproduce it.
PDF-XChange Co Ltd. (Project Director)
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
-
Bhikkhu Pesala
- User
- Posts: 1776
- Joined: Tue May 29, 2007 9:29 am
-
Bhikkhu Pesala
- User
- Posts: 1776
- Joined: Tue May 29, 2007 9:29 am
Reinstalled Build 036.
Checked for updates from help menu
After updating again to Build 037 the problem seems to be solved.
The build 037 that I was using was downloaded directly from your website soon after the intial release and before the auto update problem reported in this thread was fixed.
Checked for updates from help menu
After updating again to Build 037 the problem seems to be solved.
The build 037 that I was using was downloaded directly from your website soon after the intial release and before the auto update problem reported in this thread was fixed.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
Review: http://www.softerviews.org/PDF-XChange.html