Firefox problem

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Oxa
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Posts: 24
Joined: Sun Jan 20, 2008 10:30 pm

Firefox problem

Post by Oxa »

After I installed version 2.0.0037, Firefox crashed whenever attempting to open a pdf file. So I upgraded to version 2.0.0037.2, which I thought was supposed to solve the problem. Firefox no longer crashes when opening a pdf file; instead it just displays a blank page. Even though I checked the "install Firefox plugin" when I installed 2.0.0037.2, I'm not convinced the plugin installed. What's its filename and where should it be located?
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Ivan - Tracker Software
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Posts: 3603
Joined: Thu Jul 08, 2004 10:36 pm

Re: Firefox problem

Post by Ivan - Tracker Software »

FireFox's plugin filename is npPDFXCviewNPPlugin.dll and when opening PDF inside browser is enabled, it should be located into plugins subfolder of Firefox base folder.
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Oxa
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Posts: 24
Joined: Sun Jan 20, 2008 10:30 pm

Re: Firefox problem

Post by Oxa »

Thanks. It didn't end up in the Firefox folder when I installed PDF-XChange Viewer; it ended up in the PDF-XChange program folder.
Oxa
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Posts: 24
Joined: Sun Jan 20, 2008 10:30 pm

Still a Firefox problem

Post by Oxa »

FireFox's plugin filename is npPDFXCviewNPPlugin.dll and when opening PDF inside browser is enabled, it should be located into plugins subfolder of Firefox base folder.
OK. I copied the dll file into the Firefox plugins folder and the plugin worked fine. The problem now is that every time I close Firefox, npPDFXCviewNPPlugin.dll disappears from the plugins folder. Is there a way to permanently install it? (I did select "install Firefox plugin" when I installed PDF-XChange Viewer.)
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Ivan - Tracker Software
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Joined: Thu Jul 08, 2004 10:36 pm

Re: Firefox problem

Post by Ivan - Tracker Software »

Did you turn on option "Display PDF in Browser" on "File Associations" of viewer's Preferences?
And please advise the version of FireFox you are using.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.