Since build 395, all image files loaded in the "Image To PDF" dialog show a file size of 0 bytes

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rakunavi
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Posts: 1671
Joined: Sat Sep 11, 2021 5:04 am

Since build 395, all image files loaded in the "Image To PDF" dialog show a file size of 0 bytes

Post by rakunavi »

Hello all,

I have noticed that in the "Image To PDF" dialog, which can be opened in one of the following ways, the size of all loaded image files is displayed as 0 bytes.

  • File Tab > New Document > From Images
  • Organize Tab > Insert > Insert Images
  • figure.png
This has been occurring since build 395 and continues to occur in build 396. It appears that all image files are displayed as 0 bytes, no matter what image format they are in.

Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor PRO Version: 10.6.0 build 396
- OS Version: Windows 11 Pro / Home 24H2 Build 26100.3775
- PC Model: GMKtec Nucbox M7 Pro with HUION Kamvas Pro 19 / Lenovo IdeaPad C340-15IWL
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Jordan - PDF XChange
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Posts: 252
Joined: Mon Jul 03, 2023 3:10 pm

Re: Since build 395, all image files loaded in the "Image To PDF" dialog show a file size of 0 bytes

Post by Jordan - PDF XChange »

Hello rakunavi,

Thank you for brining this to our attention.

I have verified that this seems to be the case with file size for image and I have forwarded it to the development teams.

Once I have more information I will update this post.
Best regards,
Jordan
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Jordan - PDF XChange
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Posts: 252
Joined: Mon Jul 03, 2023 3:10 pm

Re: Since build 395, all image files loaded in the "Image To PDF" dialog show a file size of 0 bytes

Post by Jordan - PDF XChange »

Hello rakunavi,

I hope you are doing well.

I have created a ticket regarding this issue:

#7481 All image files loaded in the Image To PDF dialog show a file size of 0 bytes

When there is development on this issue we will update this post.
Best regards,
Jordan