Where can I specify that the settings in the print dialog should be saved?
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GIF-Animation
Thanks for help.
Print settings aren't saved
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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AndyK
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- Joined: Sun Jul 27, 2008 8:52 pm
Print settings aren't saved
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Daniel - PDF-XChange
- Site Admin
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Re: Print settings aren't saved
Hello, AndyK
These should always be retained when you initiate a print, but it seems there is something preventing that from happening in some environments. I have raised this to the attention of the Dev team, and will be back as soon as I have heard from them.
In the meantime, I can only apologize for the inconvenience here.
Kind regards,
These should always be retained when you initiate a print, but it seems there is something preventing that from happening in some environments. I have raised this to the attention of the Dev team, and will be back as soon as I have heard from them.
In the meantime, I can only apologize for the inconvenience here.
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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Daniel - PDF-XChange
- Site Admin
- Posts: 12597
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Print settings aren't saved
Hello,
I have just heard back from the Dev team and they have two questions for you.
1. Does this happen with any and all files? Or only specific ones? As a quick test, can you create a new blank document (Ctrl_N) and try printing that, then re-open the print dialogue while still focused on that new file.
2. If the issue is document specific, please open the document properties for any affected item (Ctrl_D) and under the "advanced" category, ensure that the Page scaling is set to "Default" instead of "none".
Kind regards,
I have just heard back from the Dev team and they have two questions for you.
1. Does this happen with any and all files? Or only specific ones? As a quick test, can you create a new blank document (Ctrl_N) and try printing that, then re-open the print dialogue while still focused on that new file.
2. If the issue is document specific, please open the document properties for any affected item (Ctrl_D) and under the "advanced" category, ensure that the Page scaling is set to "Default" instead of "none".
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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AndyK
- User
- Posts: 112
- Joined: Sun Jul 27, 2008 8:52 pm
Re: Print settings aren't saved
Hi Daniel,
Unfortunately, I won't be able to test it until Thursday when I'm back at my office computer.
I will get back to you as soon as possible.
Unfortunately, I won't be able to test it until Thursday when I'm back at my office computer.
I will get back to you as soon as possible.
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Sean - PDF-XChange
- Site Admin
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- Joined: Wed Sep 14, 2016 5:42 pm
Re: Print settings aren't saved
Hi Andy,
No problem - we will continue this query on Thursday then.
Kind regards,
No problem - we will continue this query on Thursday then.
Kind regards,
Sean Godley
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
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AndyK
- User
- Posts: 112
- Joined: Sun Jul 27, 2008 8:52 pm
Re: Print settings aren't saved
Hi Daniel,
I have installed v10.8.4.409 today - and it's work fine fur me now
I just don't know if it was due to the update or if restarting the computer would have been enough
Andy
I have installed v10.8.4.409 today - and it's work fine fur me now
I just don't know if it was due to the update or if restarting the computer would have been enough
Andy
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Sean - PDF-XChange
- Site Admin
- Posts: 855
- Joined: Wed Sep 14, 2016 5:42 pm
Re: Print settings aren't saved
Sean Godley
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623