Since updating to build 409 the upper left Close button has something superimposed over it on startup. It looks like a white circle of some sort. If I unhide the Menu Tabs it goes away and does not return even if I hide the tabs again. Upon restart though the small circle reappears.
The program seems to be working fine. I am using Windows 10 and have been using these same settings for a long time. Any idea as to what might be causing it?
Thank you.
Upper left Close button anomaly
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Arnold
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Upper left Close button anomaly
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Sean - PDF-XChange
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Re: Upper left Close button anomaly
Hi Arnold,
We have taken a look at this, and I'm afraid we are unable to reproduce it. Could you try uninstalling and reinstalling and see if the issue is still present?
Kind regards,
We have taken a look at this, and I'm afraid we are unable to reproduce it. Could you try uninstalling and reinstalling and see if the issue is still present?
Kind regards,
Sean Godley
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
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Arnold
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Re: Upper left Close button anomaly
I tried it and that did not fix it. Perhaps someone could try using my settings which are attached?
Thank you.
Thank you.
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Willy Van Nuffel
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Re: Upper left Close button anomaly
Hi all,
It is possible to reproduce this tiny phenomenon when PDF-XChange Editor is started WITHOUT toolbars, so, before closing, press CTRL + F8 to hide the toolbars, then restart the application.
Problem seems already to be present since build 406.
Kind regards.
°
It is possible to reproduce this tiny phenomenon when PDF-XChange Editor is started WITHOUT toolbars, so, before closing, press CTRL + F8 to hide the toolbars, then restart the application.
Problem seems already to be present since build 406.
Kind regards.
°
You do not have the required permissions to view the files attached to this post.
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Daniel - PDF-XChange
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Re: Upper left Close button anomaly
Hello, Willy Van Nuffel
Thank you for that tip, We were able to reproduce the issue, and it has been forwarded to the dev team. I should note that as an inconsequential and barely notable visual artefact, it is unlikely this will see a high priority, but hopefully it will be a quick and easy item to address.
Kind regards,
Thank you for that tip, We were able to reproduce the issue, and it has been forwarded to the dev team. I should note that as an inconsequential and barely notable visual artefact, it is unlikely this will see a high priority, but hopefully it will be a quick and easy item to address.
Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD
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PDF-XChange Co. LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com