Rendering of forms in acrobat reader created in Xchange  SOLVED

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labcottage
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Posts: 18
Joined: Tue Apr 30, 2019 7:02 am

Rendering of forms in acrobat reader created in Xchange

Post by labcottage »

Hi,

I've created a form in Xchange but the rendering is not the same when viewed in Reader (eg added background colour in text fields) but in other pdf viewers (eg sumatra) it renders as intended.

Is there a fix for this?

Many thanks,

(Win 10, XChange Editor Plus v8 build 336.0)
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Daniel - PDF-XChange
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Re: Rendering of forms in acrobat reader created in Xchange

Post by Daniel - PDF-XChange »

Hello, labcottage

If there is a display error in only one of our competitors products, not all of them, it is likely an issue on their end, not our own.

I should first note that Version 8 is quite outdated however, so updating may be advisable.
Beyond that, if you can send a copy of the file, I can take a look in a few software alternatives here, and let you know if there is anything wrong with the file itself.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

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labcottage
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Posts: 18
Joined: Tue Apr 30, 2019 7:02 am

Re: Rendering of forms in acrobat reader created in Xchange

Post by labcottage »

Test file.pdf
Many thanks for offering to take a look at the file.

Unfortunately the recipient of the document only has access to Acrobat Reader!

Thank you.
You do not have the required permissions to view the files attached to this post.
labcottage
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Posts: 18
Joined: Tue Apr 30, 2019 7:02 am

Re: Rendering of forms in acrobat reader created in Xchange  SOLVED

Post by labcottage »

apologies, I think this was a user error problem!

After locking all the fields to read only it now displays correctly in AAR!

Problem solved!

Thank you.
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Sean - PDF-XChange
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Re: Rendering of forms in acrobat reader created in Xchange

Post by Sean - PDF-XChange »

:)
Sean Godley
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PDF-XChange Co LTD
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