Unknown error for each OCR - Finereader

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soenke
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Posts: 14
Joined: Thu Oct 16, 2025 11:55 am

Unknown error for each OCR - Finereader

Post by soenke »

Hello,

OCR with Finereader activated works for month very well. Since some days I get an "unknown error" and the end of each OCR.
This happens with each document I try.

When I change back to "normal" OCR settings (not Finereader) the OCR works fine.

Could you please tell me what I can check or change that it is working again?

Thanks

Sönke
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Daniel - PDF-XChange
Site Admin
Posts: 13305
Joined: Wed Jan 03, 2018 6:52 pm

Re: Unknown error for each OCR - Finereader

Post by Daniel - PDF-XChange »

Hello, soenke

If you are seeing an unknown error on every file, it could indicate an installation or update error has damaged the EOCR files. In most cases, a repair should help. If not, please uninstall all of our software, restart the PC, then run the latest installer from your account page directly.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

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