Hi,
PDF-XChangeViewer is absolutely the best. The only important problem I have now is that printing from PDF-XChangeViewer results in printed page solid black. On screen looks correctly. To print I have to use another viewer. The same file printed from other PDF viewers is correctly printed. I was looking at printing parameters that would cause this to happen. No luck. My printer is HP LaserJet 5.
Can someone please point me to the cause of this?
Thanks in advance.
Printing from PDF-XChangeViewer is black page
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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pdfxchangefan
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Bhikkhu Pesala
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Re: Printing from PDF-XChangeViewer is black page
Tracker support will need the PDF file or a link to it. You can send it to them from the Help menu, report a problem, or ZIP it up, and attach it here.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
Review: http://www.softerviews.org/PDF-XChange.html
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pdfxchangefan
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Re: Printing from PDF-XChangeViewer is black page
Thank you for reply. I am attaching a sample file, but I could attach just any PDF file here, because it is not just one file, but any file prints solid black for me. That means all files. Anyone else experience this?Bhikkhu Pesala wrote:Tracker support will need the PDF file or a link to it. You can send it to them from the Help menu, report a problem, or ZIP it up, and attach it here.
Could this be because I use a portable version of PDF-XchangeViewer, rather than permanently installed?
I will try install it tonight to see if it makes any difference. It is not a terrible problem for me, because to get around this I start FoxitReader whenever I need to print, and use PDF-XChangeViewer except printing. Byt this is inconvenience and I would rather convert completely to PDF-XChangeViewer.
I will try also a different printer. Maybe it is some compatibility problem with my printer, although it does not seem to matter.
Thanks again.
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Bhikkhu Pesala
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- Joined: Tue May 29, 2007 9:29 am
Re: Printing from PDF-XChangeViewer is black page
Whether you're using the portable version of the installed version, make sure you have the latest build 41.3 — IIRC there were some printing problems in older versions.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
Review: http://www.softerviews.org/PDF-XChange.html
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Lzcat - Tracker Supp
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Re: Printing from PDF-XChangeViewer is black page
Try use "Print as Image" option, it should help to print problem documents (of cource this is workarround until problem will be fixed).
And yes, please update to latest build and if problem still exist - please report here.
And yes, please update to latest build and if problem still exist - please report here.
Victor
Tracker Software
Project manager
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Tracker Software
Project manager
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.