Previewer not working in Outlook 2007 on Windows 7 x64

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tgolden
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Previewer not working in Outlook 2007 on Windows 7 x64

Post by tgolden »

I have PDF Xchange Pro 4.0 with Viewer 2.0 Build 42.4. I use Windows 7 x64 RTM (via MSDN). When I try to preview a PDF file in Outlook, I get the message "This file cannot be previewed because there is no previewer installed for it." I have tried manually registering XCShInfo.dll (as suggested in other posts), which is succesful, but does not solve the problem. I have tried uninstalling and reinstalling as well, to no avail.

Does the previewer work on Outlook 2007 and Windows 7 x64? If so, any idea how to get it working on my computer? Or do I even need it (does Windows 7 come with its own?)? Thanks.

Tom
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Lzcat - Tracker Supp
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Re: Previewer not working in Outlook 2007 on Windows 7 x64

Post by Lzcat - Tracker Supp »

Hi Tom.
Which installer you use? Provide installer file name, please.
Victor
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tgolden
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Re: Previewer not working in Outlook 2007 on Windows 7 x64

Post by tgolden »

PDFXCPro_x64.msi

Thanks,

Tom
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Stefan - PDF-XChange
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Re: Previewer not working in Outlook 2007 on Windows 7 x64

Post by Stefan - PDF-XChange »

Thanks Tom,

Yes the previewer should be working, and we have so far fought with Win 7 x64 several times and thought we have beaten it :P
We are investigating and will make sure it's working all the time for the new build.

Regards,
Stefan
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Ivan - Tracker Software
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Re: Previewer not working in Outlook 2007 on Windows 7 x64

Post by Ivan - Tracker Software »

Problem is fixed in the new build 42.5 released very soon.
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When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.