I had been using PDFXchange happily for several months when my harddrive recently died and had to be replaced. Now that the machine is up and running again I tried to install PDFXchange again but to no avail. I have tried both the .zip and .exe install and the result is the same each time: after selecting language of install, accepting license agreement, etc., the installer extracts the files and then freezes. After restarting my computer I am able to uninstall (uninstall freezes unless I restart the computer first) but no luck with installing.
I am running Vista 64-bit. Any ideas what I can do so that I can install the program?
Thanks!
PDFXchange installer freezes, uninstall also freezes
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
-
5aday
- User
- Posts: 2
- Joined: Sat Mar 20, 2010 5:59 pm
-
Stefan - PDF-XChange
- Site Admin
- Posts: 19930
- Joined: Mon Jan 12, 2009 8:07 am
Re: PDFXchange installer freezes, uninstall also freezes
Hello 5aday,
We will investigate the installation files now.
In the mean time you can try the 64 bit .msi installer - this will render the Viewer's Live update unusable (a known problem with the .msi installers without a viable solution for now) but should allow you to install the whole package.
Here is a direct link:
https://www.pdf-xchange.com/downloa ... ro_x64.msi
Best,
Stefan
We will investigate the installation files now.
In the mean time you can try the 64 bit .msi installer - this will render the Viewer's Live update unusable (a known problem with the .msi installers without a viable solution for now) but should allow you to install the whole package.
Here is a direct link:
https://www.pdf-xchange.com/downloa ... ro_x64.msi
Best,
Stefan
-
5aday
- User
- Posts: 2
- Joined: Sat Mar 20, 2010 5:59 pm
Re: PDFXchange installer freezes, uninstall also freezes
That did the trick! Thanks!
-
Paul - PDF-XChange
- Site Admin
- Posts: 7447
- Joined: Wed Mar 25, 2009 10:37 pm
Re: PDFXchange installer freezes, uninstall also freezes
Best regards
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com