PowerDesk

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

Joe Mirabito
User
Posts: 2
Joined: Mon Apr 07, 2008 12:07 am

PowerDesk

Post by Joe Mirabito »

Hi,
PowerDesk has an inbuilt file viewer.
I can see pdf files in the viewer.
However, if I extract pages into a new pdf document via PDF-XChange, that extracted document cannot be viewed in PowerDesk as native format (only as ansi or hex).

Any ideas?
JKM
User avatar
Chris - PDF-XChange
Site Admin
Posts: 798
Joined: Tue Apr 14, 2009 11:33 pm

Re: PowerDesk

Post by Chris - PDF-XChange »

Hi Joe,

Can you please send us the PDF prior to extracting the pages you want and the extracted pages zipped up and sent to support@pdf-xchange.com so we can investigate the issue.

Thanks,
Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com
User avatar
Chris - PDF-XChange
Site Admin
Posts: 798
Joined: Tue Apr 14, 2009 11:33 pm

Re: PowerDesk

Post by Chris - PDF-XChange »

Hi Joe,

As per my email, I would suggest contacting PowerDesk for their thoughts on why the PDF won;t Display in their Viewer as the extracted pages appear to be valid and opens in both our Viewer as well as in Adobe Reader.

Please get back to us with Power Desk's findings on the matter.

Thanks,
Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com