Hi,
when the attached document ist printed or exported to tiff, some parts on the right side are missing. I found a thread where someone have a problem with rendered graphics, maybe this is the same error.
Greetings
Bastian Schattling
Some parts missing/shown white when printed or exported
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bschattling
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Some parts missing/shown white when printed or exported
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Stefan - PDF-XChange
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Re: Some parts missing/shown white when printed or exported
Hello Bastian,
And thanks for the sample file.
You are correct that when printed or converted to tiff the bent sheet on the right seems to disappear. I also noticed that when I zoomed your file to more than 100% zoom - this also caused it to disappear directly on my screen as well.
I have made a ticket for our developers:
#1099: Viewer 2.5.195: Portions of this document are missing when printed, exported to TIFF, or zoomed to over 100%
So that they can investigate and fix this.
We will keep you posted with any news on the ticket.
Best,
Stefan
And thanks for the sample file.
You are correct that when printed or converted to tiff the bent sheet on the right seems to disappear. I also noticed that when I zoomed your file to more than 100% zoom - this also caused it to disappear directly on my screen as well.
I have made a ticket for our developers:
#1099: Viewer 2.5.195: Portions of this document are missing when printed, exported to TIFF, or zoomed to over 100%
So that they can investigate and fix this.
We will keep you posted with any news on the ticket.
Best,
Stefan
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Stefan - PDF-XChange
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- Posts: 19930
- Joined: Mon Jan 12, 2009 8:07 am
Re: Some parts missing/shown white when printed or exported
Hello Bastian,
Some good news - this ticket is resolved and the fix will be in the next build (2.5.196) which is expected really soon.
Best,
Stefan
Some good news - this ticket is resolved and the fix will be in the next build (2.5.196) which is expected really soon.
Best,
Stefan
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bschattling
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Re: Some parts missing/shown white when printed or exported
Hello Stefan,
good news. Thank you really much for your help. If the new build is published I will inform you about the results.
Greetings
Bastian
good news. Thank you really much for your help. If the new build is published I will inform you about the results.
Greetings
Bastian
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Stefan - PDF-XChange
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- Posts: 19930
- Joined: Mon Jan 12, 2009 8:07 am
Re: Some parts missing/shown white when printed or exported
Hi Bastian,
We are expecting to have the new build by the end of this week - so check the website e.g. on Friday afternoon, and I hope you will be happy with the result
Best,
Stefan
We are expecting to have the new build by the end of this week - so check the website e.g. on Friday afternoon, and I hope you will be happy with the result
Best,
Stefan