Invalid access code error

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obolorun
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Posts: 1
Joined: Mon Jan 30, 2012 2:13 pm

Invalid access code error

Post by obolorun »

I was trying to save a file with the PDF XChange Viewer program when I got the error in the attached file. I checked the forums and I did not find any solution. I will be happy to get an answer.

Thanks for your looking into the problem.
Omolayo
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Invalid access code error

Post by Stefan - PDF-XChange »

Hello obolorun,

It appears like our Viewer doesn't have the necessary permissions to save in that location. Looking at the drive letter (H:) - is this a storage card/ external drive? Maybe there is a switch on it that makes it read only, or if it's a network resource it's not currently available?

Please check that the drive is accessible - and you should have no problems saving to it from inside our Viewer. Or alternatively - save a copy of your file on your desktop - and then move it as necessary.

Best,
Stefan