pdf won't view in browser
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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Frankz
- User
- Posts: 4
- Joined: Mon Dec 27, 2010 10:32 am
pdf won't view in browser
Win7 64, Firefox 12.0, PDF-XCV 2.5.201
pdfxcv is the default, and only, pdf viewer.
Preferences / File Assoc, Display in Browser is checked.
I've checked it and restarted, unchecked it and restarted, and back again, no luck.
pdfxcv is the default, and only, pdf viewer.
Preferences / File Assoc, Display in Browser is checked.
I've checked it and restarted, unchecked it and restarted, and back again, no luck.
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Chris - PDF-XChange
- Site Admin
- Posts: 798
- Joined: Tue Apr 14, 2009 11:33 pm
Re: pdf won't view in browser
Hi Frankz,
Sometimes when the Viewer is updated, the plugin dll for firefox gets blocked.
Please close Firefox and copy the file npPDFXCviewNPPlugin.dll,
found in the folder C:\Program Files\Tracker Software\PDF Viewer (or the folder that you installed the viewer into)
And paste into the folder: C:\Program Files\Mozilla Firefox\plugins
Run Firefox and let me know if you can view PDF's in the browser now.
Hope that helps
Best,
Chris
Sometimes when the Viewer is updated, the plugin dll for firefox gets blocked.
Please close Firefox and copy the file npPDFXCviewNPPlugin.dll,
found in the folder C:\Program Files\Tracker Software\PDF Viewer (or the folder that you installed the viewer into)
And paste into the folder: C:\Program Files\Mozilla Firefox\plugins
Run Firefox and let me know if you can view PDF's in the browser now.
Hope that helps
Best,
Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com
Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com
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Frankz
- User
- Posts: 4
- Joined: Mon Dec 27, 2010 10:32 am
Re: pdf won't view in browser
I notice that file was already in that location, but it was only 167k and the one I copied was 213k.
I copied the new one over anyway, but it still didn't work.
If I then uncheck the "display in browser" option in PDFXV, it deletes that file. Rechecking it adds back one that is 167k, but it still doesn't work.
The only changes I think I've made since installing PDFXV many months ago and it working, was to update from Firefox v10 to v11 and then to v12. Unknown if it stopped in response to one of those updates.
Uninstalling PDFXV now, then reinstalling, see if that works.
edit:
no, reinstall didn't work.
I copied the new one over anyway, but it still didn't work.
If I then uncheck the "display in browser" option in PDFXV, it deletes that file. Rechecking it adds back one that is 167k, but it still doesn't work.
The only changes I think I've made since installing PDFXV many months ago and it working, was to update from Firefox v10 to v11 and then to v12. Unknown if it stopped in response to one of those updates.
Uninstalling PDFXV now, then reinstalling, see if that works.
edit:
no, reinstall didn't work.
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Paul - PDF-XChange
- Site Admin
- Posts: 7413
- Joined: Wed Mar 25, 2009 10:37 pm
Re: pdf won't view in browser
Hi Frankz,
there are a couple of other things you can try if you are comfortable using the command line.
look in the FF settngs to see what is set currently for the mime type application/pdf:

Choose "Use PDF-XChange Viewer (default)
You can also try forcing the association with Admin privileges in case this is a permissions issue. In an administrative prompt use:
makes full association:
Let us know how that goes.
there are a couple of other things you can try if you are comfortable using the command line.
look in the FF settngs to see what is set currently for the mime type application/pdf:
Choose "Use PDF-XChange Viewer (default)
You can also try forcing the association with Admin privileges in case this is a permissions issue. In an administrative prompt use:
makes full association:
Code: Select all
PDFXCview.exe /makeassoc:web=trueLet us know how that goes.
Best regards
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
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Vasyl - PDF-XChange
- Site Admin
- Posts: 2466
- Joined: Thu Jun 30, 2005 4:11 pm
Re: pdf won't view in browser
213k - this is the size of the 64-bit version of npPDFXCviewNPPlugin.dllI notice that file was already in that location, but it was only 167k and the one I copied was 213k.
...
If I then uncheck the "display in browser" option in PDFXV, it deletes that file. Rechecking it adds back one that is 167k, but it still doesn't work.
167k - this is the size of the 32-bit version of npPDFXCviewNPPlugin.dll
So, for 32-bit firefox it should be the npPDFXCviewNPPlugin.dll 32-bit version.
Maybe you have blocked our plugin inf FF.. ?
Check please FF/Options/Application (as Paul suggested) and look to FF-plugins list by entering special address in FF - about:plugins...
PDF-XChange Co. LTD (Project Developer)
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
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Vasyl - PDF-XChange
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- Joined: Thu Jun 30, 2005 4:11 pm
Re: pdf won't view in browser
And maybe you have installed two FF in two different locations...was to update from Firefox v10 to v11 and then to v12.
PDF-XChange Co. LTD (Project Developer)
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
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Frankz
- User
- Posts: 4
- Joined: Mon Dec 27, 2010 10:32 am
Re: pdf won't view in browser
.

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.

.
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here's mine without any changes:Paul - Tracker Supp wrote: Choose "Use PDF-XChange Viewer (default)

.
Tried that, didn't work.Paul - Tracker Supp wrote: makes full association:Code: Select all
PDFXCview.exe /makeassoc:web=true
.
here's mine:Vasyl-Tracker Dev Team wrote: look to FF-plugins list by entering special address in FF - about:plugins...

.
No, it's just the builtin FF update, no reinstall required, so no chance of multiple installs.Vasyl-Tracker Dev Team wrote:And maybe you have installed two FF in two different locations...
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Paul - PDF-XChange
- Site Admin
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- Joined: Wed Mar 25, 2009 10:37 pm
Re: pdf won't view in browser
Thanks for that Frankz,
you seem to have a number of PDF associated actions there that seem a little strange. Specifically the one you want is with the mime type (application/pdf). Boewerses use a minme type for associating applications for file types not the file extension that your OS will use.
2 thoughts here:
1. Clean up your Firefox installation removing some of those extraneous entries and set the mime-type application/pdf to "Use PDF-XChange Viewer (in Firefox)" :

Using "Use PDF-XChange Viewer (default)" will launch the stand alone Viewer.
2. Re-install Firefox using a new Profile. I'm not sure if simply re-installing Firefox will help as it is likely to keep these settings. You'd need to check the Firefox support for that.
hth
you seem to have a number of PDF associated actions there that seem a little strange. Specifically the one you want is with the mime type (application/pdf). Boewerses use a minme type for associating applications for file types not the file extension that your OS will use.
2 thoughts here:
1. Clean up your Firefox installation removing some of those extraneous entries and set the mime-type application/pdf to "Use PDF-XChange Viewer (in Firefox)" :
Using "Use PDF-XChange Viewer (default)" will launch the stand alone Viewer.
2. Re-install Firefox using a new Profile. I'm not sure if simply re-installing Firefox will help as it is likely to keep these settings. You'd need to check the Firefox support for that.
hth
Best regards
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
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Frankz
- User
- Posts: 4
- Joined: Mon Dec 27, 2010 10:32 am
Re: pdf won't view in browser
(Firefox has now updated to v13.)
Somehow I got it to finally work.
I closed FF, uninstalled pdfxcv, deleted the file mimeTypes.rdf in the FF profile directory (it creates a new file next time it's launched, resetting all associations).
I then reinstall pdfxcv, set it to display in browser.
It now shows 1 single pdf association in FF. I check pdfxcv options, to make sure Browser is checked.
But it still didn't work.
I finally open Control Panel / Default Programs / File Assoc., and it shows .pdf as pdfxcv. Just the for the heck of it, I change it to Firefox.
It works.
Somehow I got it to finally work.
I closed FF, uninstalled pdfxcv, deleted the file mimeTypes.rdf in the FF profile directory (it creates a new file next time it's launched, resetting all associations).
I then reinstall pdfxcv, set it to display in browser.
It now shows 1 single pdf association in FF. I check pdfxcv options, to make sure Browser is checked.
But it still didn't work.
I finally open Control Panel / Default Programs / File Assoc., and it shows .pdf as pdfxcv. Just the for the heck of it, I change it to Firefox.
It works.
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John - Tracker Supp
- Site Admin
- Posts: 5225
- Joined: Tue Jun 29, 2004 10:34 am
Re: pdf won't view in browser
Hi,
Not sure - but wont that set it so that even local files will open in your Browser ?
Not sure - but wont that set it so that even local files will open in your Browser ?
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com