Multiple Errors on Convert to PDF in Word

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caddcop
User
Posts: 9
Joined: Tue Jun 26, 2012 1:38 pm

Multiple Errors on Convert to PDF in Word

Post by caddcop »

Ive attached a PDF that contains the three dialogs I get. I also get the report to Microsoft dialog, which I have sent twice.
I actually got the same errors when trying to print create this document. The workaround was to take the default name - quickly.
It seems like if I need to browse somewhere and enter the name, it throws these errors if too much time has elapsed.
On my earlier document, the one that I was trying to use when the original errors occurred, is a larger (29 pages) document, with a TOC that I need to link to the document pages, and also includes a number of page size and orientation changes. Even though I am accepting the default name and file location, it is giving me these errors.
I am trying one other option - to turn on save to original folder and to not ask for filename. Sadly, that still did not work.
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Nico - Tracker Supp
User
Posts: 205
Joined: Fri May 18, 2012 8:41 pm

Re: Multiple Errors on Convert to PDF in Word

Post by Nico - Tracker Supp »

Hi caddcop,

Thank you for your post.
It seems there are some dll dependencies missing, which implies some files missing.
Please let me ask you:
  • What version of PDF-XChange Standard are you using? Please make sure you are always using the latest version.
Thanks.

Sincerely,
caddcop
User
Posts: 9
Joined: Tue Jun 26, 2012 1:38 pm

Re: Multiple Errors on Convert to PDF in Word

Post by caddcop »

I sent the file and posted the version number. Which inspired me to check your download area for a newer version. We were .001 behind the current version, so after a download, reinstall and restart, the errors are gone. :P
Nico - Tracker Supp
User
Posts: 205
Joined: Fri May 18, 2012 8:41 pm

Re: Multiple Errors on Convert to PDF in Word

Post by Nico - Tracker Supp »

Hi caddcop,

Thank you for your post.
I'm glad the upgrade solved the issue.
If you have any questions please feel free to come back.
Thanks.

Sincerely,