Download to a new computer

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bill ardis
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Joined: Wed Nov 02, 2011 11:05 pm

Download to a new computer

Post by bill ardis »

I need to replace my computer. Can I re download the version of the software I already paid for on my new computer?
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Stefan - PDF-XChange
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Re: Download to a new computer

Post by Stefan - PDF-XChange »

Hi Bill,

Welcome to our forums. Yes you can - as long as you uninstall from the old computer first.

Regards,
Stefan
bill ardis
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Joined: Wed Nov 02, 2011 11:05 pm

Re: Download to a new computer

Post by bill ardis »

Can you give the details of exactly how I do this. My new computer is microsoft 7home version operating system. the old computer is xp. I'm not sure yet but the hard drive that contains the PDF xchange program may be damaged to the point I can not uninstall it.
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Paul - PDF-XChange
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Re: Download to a new computer

Post by Paul - PDF-XChange »

Hi Bill,

as long as you are not using the XP version that's fine. Just install it on the Win 7 machine and you are good to go.

hth
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
bill ardis
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Posts: 3
Joined: Wed Nov 02, 2011 11:05 pm

Re: Download to a new computer

Post by bill ardis »

Can you please walk me through downloading my pdf xchange program on my new computer. I don't know where to start.
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Will - Tracker Supp
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Re: Download to a new computer

Post by Will - Tracker Supp »

Hi Bill,

Thanks for the post - I would suggest taking a look at this KB article and picking the appropriate product's instructions link.

While these detail re-installation instructions for a computer that has already had the software installed, the same principle can be applied to a fresh installation by simply ignoring the steps that aren't relevant to you:
https://www.pdf-xchange.com/knowled ... My-Product

Cheers, let me know if you need further instruction,
Will
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com