error: code 0x821427B1

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Loewie
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Posts: 15
Joined: Mon Oct 06, 2008 5:38 pm

error: code 0x821427B1

Post by Loewie »

One of my pupils is getting this message:

==== Open Error Inf o ====
Code: 0x821427B1
Description: Error [PDF Structure 40]: Invalid reference table (xref)


After that, he cannot open his schoolbooks anymore !

Anyone an idea what to do???
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: error: code 0x821427B1

Post by Stefan - PDF-XChange »

Hello Loewie,

This most commonly means that the file got corrupted. Please advise the pupil to re-download the file and try once again. Also tell them to make sure they are using the current latest build of our Viewer which is 2.5.212:
https://www.pdf-xchange.com/product/downloads

Regards,
Stefan
Loewie
User
Posts: 15
Joined: Mon Oct 06, 2008 5:38 pm

Re: error: code 0x821427B1

Post by Loewie »

Thanks, Stefan.

I"ll pass the message.....
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: error: code 0x821427B1

Post by Stefan - PDF-XChange »

:)