One of my pupils is getting this message:
==== Open Error Inf o ====
Code: 0x821427B1
Description: Error [PDF Structure 40]: Invalid reference table (xref)
After that, he cannot open his schoolbooks anymore !
Anyone an idea what to do???
error: code 0x821427B1
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
-
Stefan - PDF-XChange
- Site Admin
- Posts: 19930
- Joined: Mon Jan 12, 2009 8:07 am
Re: error: code 0x821427B1
Hello Loewie,
This most commonly means that the file got corrupted. Please advise the pupil to re-download the file and try once again. Also tell them to make sure they are using the current latest build of our Viewer which is 2.5.212:
https://www.pdf-xchange.com/product/downloads
Regards,
Stefan
This most commonly means that the file got corrupted. Please advise the pupil to re-download the file and try once again. Also tell them to make sure they are using the current latest build of our Viewer which is 2.5.212:
https://www.pdf-xchange.com/product/downloads
Regards,
Stefan
-
Loewie
- User
- Posts: 15
- Joined: Mon Oct 06, 2008 5:38 pm
Re: error: code 0x821427B1
Thanks, Stefan.
I"ll pass the message.....
I"ll pass the message.....
-
Stefan - PDF-XChange
- Site Admin
- Posts: 19930
- Joined: Mon Jan 12, 2009 8:07 am