Messed up gradient?

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d4rk1
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Joined: Wed Mar 19, 2014 4:01 pm

Messed up gradient?

Post by d4rk1 »

Hi,

just tried XChange viewer (you really have nice features^^).
But somehow one of my pdfs seems messed up (it uses many color gradients in background).
They all got split in single blocks.
Is this a general issue/one of my pdf/or did i need to change some settings?

Image

greetings,
d4rk1
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Stefan - PDF-XChange
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Joined: Mon Jan 12, 2009 8:07 am

Re: Messed up gradient?

Post by Stefan - PDF-XChange »

Hello d4rk1,

Can you share the PDF file itself as well as from this screenshot I can't tell what exactly is wrong.
Also please try our new PDF-XChagne Editor:
https://www.pdf-xchange.com/product ... nge-editor
As it's the successor of the Viewer and should handle this file better.

Regards,
Stefan
d4rk1
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Posts: 2
Joined: Wed Mar 19, 2014 4:01 pm

Re: Messed up gradient?

Post by d4rk1 »

Tried the editor, but looks just the same.
Attached one of the pdfs + screenshot taken from my tablet as an reference.

Edit:
And well it feels like a dump question, but i can't find the fullscreen reading mode
anymore, did the shortkey get changed?
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Stefan - PDF-XChange
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Re: Messed up gradient?

Post by Stefan - PDF-XChange »

Thanks for the sample d4rk1,

I've made a ticket in our internal system:
RT#2397: Editor 307.2 Not displaying gradient correctly.
So that we can get this fixed.

Regards,
Stefan
Krenton
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Posts: 2
Joined: Fri Mar 21, 2014 10:02 am

Re: Messed up gradient?

Post by Krenton »

I think I have the same problem.

In the next picture you see how our graph looks like in PDF-xchange viewer version "2.5 (build 214.2) Feb 17 2014":
Image

Going back to an old version "2.5 (build 206.0) Oct 11 2012" the gradient looks like how it should be:
Image

I hope this is solvable, because I really love the viewer :wink:
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Stefan - PDF-XChange
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Re: Messed up gradient?

Post by Stefan - PDF-XChange »

Hi Krenton,

Thanks for the images. Can we also get a copy of the actual PDF file for testing please?

Regards,
Stefan
Krenton
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Re: Messed up gradient?

Post by Krenton »

Hi Stefan,

See attached PDF file.

Regards,
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Stefan - PDF-XChange
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Re: Messed up gradient?

Post by Stefan - PDF-XChange »

Thanks Krenton,

Just added your sample to the ticket.

Regards,
Stefan