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d4rk1
User
Posts: 2 Joined: Wed Mar 19, 2014 4:01 pm
Post
by d4rk1 » Wed Mar 19, 2014 4:19 pm
Hi,
just tried XChange viewer (you really have nice features^^).
But somehow one of my pdfs seems messed up (it uses many color gradients in background).
They all got split in single blocks.
Is this a general issue/one of my pdf/or did i need to change some settings?
greetings,
d4rk1
Stefan - PDF-XChange
Site Admin
Posts: 19930 Joined: Mon Jan 12, 2009 8:07 am
Post
by Stefan - PDF-XChange » Wed Mar 19, 2014 4:22 pm
Hello d4rk1,
Can you share the PDF file itself as well as from this screenshot I can't tell what exactly is wrong.
Also please try our new PDF-XChagne Editor:
https://www.pdf-xchange.com/product ... nge-editor
As it's the successor of the Viewer and should handle this file better.
Regards,
Stefan
d4rk1
User
Posts: 2 Joined: Wed Mar 19, 2014 4:01 pm
Post
by d4rk1 » Wed Mar 19, 2014 4:33 pm
Tried the editor, but looks just the same.
Attached one of the pdfs + screenshot taken from my tablet as an reference.
Edit:
And well it feels like a dump question, but i can't find the fullscreen reading mode
anymore, did the shortkey get changed?
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Stefan - PDF-XChange
Site Admin
Posts: 19930 Joined: Mon Jan 12, 2009 8:07 am
Post
by Stefan - PDF-XChange » Wed Mar 19, 2014 5:08 pm
Thanks for the sample d4rk1,
I've made a ticket in our internal system:
RT#2397: Editor 307.2 Not displaying gradient correctly.
So that we can get this fixed.
Regards,
Stefan
Krenton
User
Posts: 2 Joined: Fri Mar 21, 2014 10:02 am
Post
by Krenton » Fri Mar 21, 2014 10:13 am
I think I have the same problem.
In the next picture you see how our graph looks like in PDF-xchange viewer version "2.5 (build 214.2) Feb 17 2014":
Going back to an old version "2.5 (build 206.0) Oct 11 2012" the gradient looks like how it should be:
I hope this is solvable, because I really love the viewer
Stefan - PDF-XChange
Site Admin
Posts: 19930 Joined: Mon Jan 12, 2009 8:07 am
Post
by Stefan - PDF-XChange » Fri Mar 21, 2014 10:22 am
Hi Krenton,
Thanks for the images. Can we also get a copy of the actual PDF file for testing please?
Regards,
Stefan
Krenton
User
Posts: 2 Joined: Fri Mar 21, 2014 10:02 am
Post
by Krenton » Fri Mar 21, 2014 10:33 am
Hi Stefan,
See attached PDF file.
Regards,
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Stefan - PDF-XChange
Site Admin
Posts: 19930 Joined: Mon Jan 12, 2009 8:07 am
Post
by Stefan - PDF-XChange » Fri Mar 21, 2014 12:25 pm
Thanks Krenton,
Just added your sample to the ticket.
Regards,
Stefan