Problem with image print

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maximator
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Joined: Wed Apr 30, 2014 8:45 pm

Problem with image print

Post by maximator »

Hello everyone,
I've got a couple of pdf, scientific papers downloaded from libraries' database, and when I try to print them the images are partially covered by a big black spot. :?
Image
Do you know why? and if so, how can I fix this?

Thanks for your time,
~maximator
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Patrick-Tracker Supp
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Re: Problem with image print

Post by Patrick-Tracker Supp »

Hello maximator,

Welcome to our forum!!

Please advise on what build of the Viewer you are using?
help-->About

I would also recommend updating to the Editor as it has replaced the Viewer. You can use both side by side for as long as you want.

Downloads page: https://www.pdf-xchange.com/product/downloads

I Look forward to hearing from you soon!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
maximator
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Posts: 5
Joined: Wed Apr 30, 2014 8:45 pm

Re: Problem with image print

Post by maximator »

Hi Patrick and hanks for the reply!
My Pdf-Xchange Viewer is version: 2.5 (Build 212.0)
*EDIT
I uploaded it just now to the 214.2 build. But it gives me the same problem.
Last edited by maximator on Wed Apr 30, 2014 9:53 pm, edited 1 time in total.
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Patrick-Tracker Supp
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Re: Problem with image print

Post by Patrick-Tracker Supp »

Hi maximator,

You are actually running an older version of the Viewer.

Please go to Help-->Check For updates and run the updater.

Hope this helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
maximator
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Posts: 5
Joined: Wed Apr 30, 2014 8:45 pm

Re: Problem with image print

Post by maximator »

Nope :(
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Will - Tracker Supp
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Re: Problem with image print

Post by Will - Tracker Supp »

Hi maximator,

I'm not sure that I understand - do you mean that the update didn't help?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Patrick-Tracker Supp
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Re: Problem with image print

Post by Patrick-Tracker Supp »

Hi maximator,

Have you tried using the PDF XChange Editor? It is our newest version and major update.
Direct download here: https://www.pdf-xchange.com/PDFXVE3.zip

The Editor will likely solve your issue as the print engine has been completely rewritten.
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
maximator
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Posts: 5
Joined: Wed Apr 30, 2014 8:45 pm

Re: Problem with image print

Post by maximator »

I upgrade to the Editor version and now everything is fine, problem solved!

Thank you guys :wink:

~maximator
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Stefan - PDF-XChange
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Re: Problem with image print

Post by Stefan - PDF-XChange »

:)