The PDF-XChange Viewer for End Users
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Moderators: PDF-XChange Support , Daniel - PDF-XChange , Chris - PDF-XChange , Sean - PDF-XChange , Paul - PDF-XChange , Vasyl - PDF-XChange , Ivan - Tracker Software , Stefan - PDF-XChange
maximator
User
Posts: 5 Joined: Wed Apr 30, 2014 8:45 pm
Post
by maximator » Wed Apr 30, 2014 9:03 pm
Hello everyone,
I've got a couple of pdf, scientific papers downloaded from libraries' database, and when I try to print them the images are partially covered by a big black spot.
Do you know why? and if so, how can I fix this?
Thanks for your time,
~maximator
Patrick-Tracker Supp
Site Admin
Posts: 1645 Joined: Thu Mar 27, 2014 6:14 pm
Post
by Patrick-Tracker Supp » Wed Apr 30, 2014 9:21 pm
Hello maximator,
Welcome to our forum!!
Please advise on what build of the Viewer you are using?
help-->About
I would also recommend updating to the Editor as it has replaced the Viewer. You can use both side by side for as long as you want.
Downloads page:
https://www.pdf-xchange.com/product/downloads
I Look forward to hearing from you soon!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
maximator
User
Posts: 5 Joined: Wed Apr 30, 2014 8:45 pm
Post
by maximator » Wed Apr 30, 2014 9:32 pm
Hi Patrick and hanks for the reply!
My Pdf-Xchange Viewer is version: 2.5 (Build 212.0)
*EDIT
I uploaded it just now to the 214.2 build. But it gives me the same problem.
Last edited by maximator on Wed Apr 30, 2014 9:53 pm, edited 1 time in total.
Patrick-Tracker Supp
Site Admin
Posts: 1645 Joined: Thu Mar 27, 2014 6:14 pm
Post
by Patrick-Tracker Supp » Wed Apr 30, 2014 9:52 pm
Hi maximator,
You are actually running an older version of the Viewer.
Please go to Help-->Check For updates and run the updater.
Hope this helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
maximator
User
Posts: 5 Joined: Wed Apr 30, 2014 8:45 pm
Post
by maximator » Wed Apr 30, 2014 9:53 pm
Nope
Will - Tracker Supp
Site Admin
Posts: 6815 Joined: Mon Oct 15, 2012 9:21 pm
Post
by Will - Tracker Supp » Wed Apr 30, 2014 9:54 pm
Hi maximator,
I'm not sure that I understand - do you mean that the update didn't help?
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Patrick-Tracker Supp
Site Admin
Posts: 1645 Joined: Thu Mar 27, 2014 6:14 pm
Post
by Patrick-Tracker Supp » Wed Apr 30, 2014 10:12 pm
Hi maximator,
Have you tried using the PDF XChange Editor? It is our newest version and major update.
Direct download here:
https://www.pdf-xchange.com/PDFXVE3.zip
The Editor will likely solve your issue as the print engine has been completely rewritten.
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
maximator
User
Posts: 5 Joined: Wed Apr 30, 2014 8:45 pm
Post
by maximator » Thu May 01, 2014 9:07 am
I upgrade to the Editor version and now everything is fine, problem solved!
Thank you guys
~maximator
Stefan - PDF-XChange
Site Admin
Posts: 19930 Joined: Mon Jan 12, 2009 8:07 am
Post
by Stefan - PDF-XChange » Thu May 01, 2014 9:33 am