Editor Launches Open Files Without User Intervention

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hardman signs
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Joined: Thu Jun 12, 2014 4:28 pm

Editor Launches Open Files Without User Intervention

Post by hardman signs »

I searched but didn't find this problem mentioned. If I leave a couple of PDFs open for a long time, editor will launch them in Acrobat (which is shown under DOCUMENT- LAUNCH). Example- I open FileA.pdf in Editor (version 5.5 build 308.1) and leave it open overnight. The next morning FileA.pdf will be open in Editor AND Acrobat. It's more annoying than a showstopper but is there anything I can do to stop this?
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Patrick-Tracker Supp
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Posts: 1645
Joined: Thu Mar 27, 2014 6:14 pm

Re: Editor Launches Open Files Without User Intervention

Post by Patrick-Tracker Supp »

Hello hardman signs,

Thanks for the post. It's odd that the Editor will automatically launch Adobe overnight. Could you send these files to us to take a look at? I suspect that there might be some JavaScript on one (or both) of theses documents. If the files contain sensitive or private information, you can send them to [email protected] with reference to this article.

Thanks!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America