Editor Launches Open Files Without User Intervention
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hardman signs
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- Joined: Thu Jun 12, 2014 4:28 pm
Editor Launches Open Files Without User Intervention
I searched but didn't find this problem mentioned. If I leave a couple of PDFs open for a long time, editor will launch them in Acrobat (which is shown under DOCUMENT- LAUNCH). Example- I open FileA.pdf in Editor (version 5.5 build 308.1) and leave it open overnight. The next morning FileA.pdf will be open in Editor AND Acrobat. It's more annoying than a showstopper but is there anything I can do to stop this?
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Patrick-Tracker Supp
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- Joined: Thu Mar 27, 2014 6:14 pm
Re: Editor Launches Open Files Without User Intervention
Hello hardman signs,
Thanks for the post. It's odd that the Editor will automatically launch Adobe overnight. Could you send these files to us to take a look at? I suspect that there might be some JavaScript on one (or both) of theses documents. If the files contain sensitive or private information, you can send them to [email protected] with reference to this article.
Thanks!
Thanks for the post. It's odd that the Editor will automatically launch Adobe overnight. Could you send these files to us to take a look at? I suspect that there might be some JavaScript on one (or both) of theses documents. If the files contain sensitive or private information, you can send them to [email protected] with reference to this article.
Thanks!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America