Attaching pages that have a link

[samoht]

I have noticed that when attaching pages that have a link, e.g. with border style "_____abc____", the visible link does not transfer. The link is still present, but the visible "_____abc_____" does not appear in the attached document. Other styles of links appear correctly, e.g. "__________", although I have not tried them all.

By attaching I mean having two separate documents both open and you drag one document into the other document. I have not tried the Document>Insert Pages.

[Stefan - PDF-XChange]

Hello Thomas Simms,

Please make sure that you have the current latest build of our Viewer (2.5.205):
https://www.pdf-xchange.com/PDFXVwer.zip
As the problem you describe seems like one that I believe is already resolved.

If not - please provide us with a sample file with various links - so that we can see which of them are correctly transfered and which not at our end.

Best,
Stefan

[samoht]

Using version 2.5 (build 205.0) (Aug 14, 2012).

Two files are attached: am41--326 = file before merging, am65--325 after merging - the merged document is the second page.

[samoht]

Sorry hit submit before I had second file attached.

[Stefan - PDF-XChange]

Hi samoht,

Your problems looks like the one described by Michael_13 here:
https://forum.pdf-xchange.com/ ... 555#p61555
And we already have a ticket on that. Unfortunately this one has not yet been resolved.

I have added your details in the same ticket - so we will also post in this topic when that problem is resolved.

Best,
Stefan

[samoht]

Thank you Stefan. Look forward to a fix.

[Paul - PDF-XChange]

[samoht]

Sorry. Should I resubmit?

[Paul - PDF-XChange]

Hi samoht,

no it's OK - we have everything we need for now. If we need anything more from you we'll ask here.

regards

[Stefan - PDF-XChange]

Hi samoht

This problem should be fixed in build 209 released last Friday.
Please download and test it:
www.tracker-software.com/PDFXVwer.zip

Regards,
Stefan

[samoht]

Thanks Stefan. When I checked using help>check for updates using PDF-X Change Viewer I get "no new updates available". Currently using PDF-X change version 2.5 (build 208.0) Jan 19, 2013.

I downloaded 209 via link in your message and it installed properly.

[Stefan - PDF-XChange]

Hi Thomas,

Thanks for reporting this - do you remember if you used the .exe or .msi installer for build 208?

Best,
Stefan

[samoht]

208 was an automatic (ie, from within PDF X-change help>check for updates) install from PDF X-change so I really don't have an idea if it was msi or exe. Sorry I can't be more help.

[Stefan - PDF-XChange]

Thanks Thomas,

if it worked from inside the Viewer - then you had build 207 (or earlier) installed from the .exe
We are now investigating why the automatic updater is not working for build 208->209.

Best,
Stefan