Firefox 18.0.1 claims PDF-Xchange is out of date

[dlotton]

After a recent Firefox update, Firefox claims PDF-Xchange Viewer is out of date. Every time I click a link for a PDF file I get a message where the PDF Viewer plugin should be located that says, 'the plugin is vulnerable and should be updated.'

I have the latest released PDF-Xchange viewer.

In the Firefox 18.0.1 location bar I get a red Lego block with a minus sign (-). Clicking on that icon produces a pop-up with the following...

Some plugins have been disabled for your safety.
PDF-Xchange Viewer [Activate] <------------this is a button
Outdated Version! Check for updates <--- this is a link
[Activate All Plugins] <---------------------- this is a button/dropdown menu


The 'check for updates' link just takes you to the Firefox plug-ins web site.

Under the 'Activate All Plugins' button/dropdown menu I have an option to 'Always activate the plugin for this site', but this is becoming tedious.

Firefox: 18.0.1
PDF-Xchange: 2.5.208.0 (22 Jan 2013)

[Stefan - PDF-XChange]

Hello dlotton,

Have you tried reinstalling our Viewer after the update to FireFox?

Best,
Stefan

[dlotton]

Hello dlotton,

Have you tried reinstalling our Viewer after the update to FireFox?

Best,
Stefan

Yes, in fact, the viewer I originally had was a bit older, so I downloaded and installed the latest Viewer after I got this the first time.

The problem persists after upgrading to the latest Viewer (after the Firefox upgrade).

[Stefan - PDF-XChange]

Hello dlotton,

Very strange,

FireFox is not my daily browser, so I just updated it a few minutes ago (I had v 17), and after the update the only warning I get in the Add-ons section is for the Java engine. Please see the attached file.

I am using Win 7 X64 and the only available 32 bit version of FF.
Could you please share some more information about your configuration?

Best,
Stefan

[dlotton]

Ahhh... FOooey!

Somehow a plugin for Adobe was reactivated when the Firefox update happened. Not sure why that happened. Wasn't able to determine that from the messages I was getting.

Crisis averted. Carry on....

(Thanks for your time )

[Will - Tracker Supp]

Hi Dlotton,

Thanks for letting us know! Glad to hear it's solved too

Stefan is off work now, but I'll pass your thanks along to him.

If there's anything else that one of us can do, please let us know!