Drop-down menus produce continuous ding

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Will_Reiman
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Joined: Thu Jan 30, 2014 9:08 pm

Drop-down menus produce continuous ding

Post by Will_Reiman »

PDFXCHANGE Viewer installed version: 2.5, build 211.0
OS: Vista, on Dell Inspiron 1501

any time I click on a drop-down menu, PDF XChange viewer produces a continuous 'ding' until the menu is closed. On my machine, the 'Sounds' tab of the control panel lists this as 'Windows Ding.wav', nomally played as the 'Default Beep' for Windows.

The ding is annoying and useless; how to I turn it off?
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Will - Tracker Supp
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Joined: Mon Oct 15, 2012 9:21 pm

Re: Drop-down menus produce continuous ding

Post by Will - Tracker Supp »

Hi Will,

Thanks for the email - I believe that this issue is related to the fact that you are using the an older build of the Viewer. Please download and run the following to install the latest build:
http://www.tracker-software.om/PDFXVwer.zip

HTH!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Will_Reiman
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Posts: 3
Joined: Thu Jan 30, 2014 9:08 pm

Re: Drop-down menus produce continuous ding

Post by Will_Reiman »

Just installed version 2.5 (Build 214.1); still dinging!
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Stefan - PDF-XChange
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Re: Drop-down menus produce continuous ding

Post by Stefan - PDF-XChange »

Hello Will_Reiman,

Can you please try the Editor instead:
https://www.pdf-xchange.com/product ... nge-editor
And let us know if that still happens?
Also does it happen in any other application you have installed?

Regards,
Stefan
Will_Reiman
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Posts: 3
Joined: Thu Jan 30, 2014 9:08 pm

Re: Drop-down menus produce continuous ding

Post by Will_Reiman »

INstalled the editor. NO ding.

And no, no other program has ever done this continuous ding thing.
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Stefan - PDF-XChange
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Re: Drop-down menus produce continuous ding

Post by Stefan - PDF-XChange »

Hi Will,

That's very peculiar, but I am not sure we can do anything about it as you are the only one who has reported this.
It's also happening with the older Viewer for which the development has pretty much ended, and we are now focusing on the Editor and all new features and pretty much all bug fixes are going to happen in the Editor only from here on.

Regards,
Stefan